Retail Field Specialist
Harvey Nash, Florida, NY, United States
Retail Field Specialist
supports cooperative member stores by providing operational guidance, merchandising support, and retail best practices across assigned locations. This role focuses on improving store performance, strengthening vendor relationships, ensuring merchandising compliance, and delivering hands‑on training to store teams.
The specialist will regularly visit member stores, evaluate departmental performance, assist with merchandising initiatives, and support operational improvements that drive sales, profitability, and customer satisfaction.
Key Responsibilities
Conduct weekly store visits across cooperative member locations to assess operational performance and merchandising standards.
Evaluate departmental purchasing and operational best practices and recommend improvements.
Provide detailed store and departmental assessments with actionable recommendations.
Monitor member product purchase compliance and maintain a target of
85% or higher
participation.
Merchandising & Store Execution
Assist with planning, organizing, and executing
store merchandising resets, remodels, and new store openings .
Perform
seasonal merchandising execution
to ensure optimal product placement and presentation.
Maintain awareness of
market conditions, product availability, and retail pricing trends
impacting store operations.
Support proper inventory management and perform departmental inventory counts when required.
Training & Development
Train store staff on
departmental operations, merchandising standards, and reporting tools .
Provide guidance on interpreting and utilizing
store-level operational reports .
Demonstrate and train store teams on
proper trimming, cutting, scraping, and boating techniques (Meat Department only) .
Create and maintain
new member departmental scale files .
Act as a liaison between
store owners, store staff, merchandisers, and supplier partners .
Promote the use of
cooperative central-billed vendors
to increase purchasing participation.
Maintain strong relationships with cooperative members and vendors to ensure effective collaboration.
Events & Organizational Support
Support company-sponsored events including
food shows, training seminars, and committee meetings .
Communicate store performance insights and operational recommendations to
member ownership and leadership .
Qualifications Education
Bachelor’s degree
in Business, Retail Management, or a related field
OR
Equivalent experience in
supermarket or retail operations
Skills & Experience
Experience in
supermarket, grocery, or retail store operations
Strong understanding of retail merchandising, inventory management, and store operations
Ability to analyze store performance and recommend operational improvements
Strong leadership, communication, and relationship-building skills
Ability to train and influence store teams to drive operational improvements
Ability to work independently and manage multiple store locations
Technical Skills
Proficiency with Microsoft Office (, Word, PowerPoint)
Experience with retail reporting systems or merchandising tools is a plus
Additional Requirements
Bilingual in English and Spanish Must
Ability to travel regularly to member store locations
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supports cooperative member stores by providing operational guidance, merchandising support, and retail best practices across assigned locations. This role focuses on improving store performance, strengthening vendor relationships, ensuring merchandising compliance, and delivering hands‑on training to store teams.
The specialist will regularly visit member stores, evaluate departmental performance, assist with merchandising initiatives, and support operational improvements that drive sales, profitability, and customer satisfaction.
Key Responsibilities
Conduct weekly store visits across cooperative member locations to assess operational performance and merchandising standards.
Evaluate departmental purchasing and operational best practices and recommend improvements.
Provide detailed store and departmental assessments with actionable recommendations.
Monitor member product purchase compliance and maintain a target of
85% or higher
participation.
Merchandising & Store Execution
Assist with planning, organizing, and executing
store merchandising resets, remodels, and new store openings .
Perform
seasonal merchandising execution
to ensure optimal product placement and presentation.
Maintain awareness of
market conditions, product availability, and retail pricing trends
impacting store operations.
Support proper inventory management and perform departmental inventory counts when required.
Training & Development
Train store staff on
departmental operations, merchandising standards, and reporting tools .
Provide guidance on interpreting and utilizing
store-level operational reports .
Demonstrate and train store teams on
proper trimming, cutting, scraping, and boating techniques (Meat Department only) .
Create and maintain
new member departmental scale files .
Act as a liaison between
store owners, store staff, merchandisers, and supplier partners .
Promote the use of
cooperative central-billed vendors
to increase purchasing participation.
Maintain strong relationships with cooperative members and vendors to ensure effective collaboration.
Events & Organizational Support
Support company-sponsored events including
food shows, training seminars, and committee meetings .
Communicate store performance insights and operational recommendations to
member ownership and leadership .
Qualifications Education
Bachelor’s degree
in Business, Retail Management, or a related field
OR
Equivalent experience in
supermarket or retail operations
Skills & Experience
Experience in
supermarket, grocery, or retail store operations
Strong understanding of retail merchandising, inventory management, and store operations
Ability to analyze store performance and recommend operational improvements
Strong leadership, communication, and relationship-building skills
Ability to train and influence store teams to drive operational improvements
Ability to work independently and manage multiple store locations
Technical Skills
Proficiency with Microsoft Office (, Word, PowerPoint)
Experience with retail reporting systems or merchandising tools is a plus
Additional Requirements
Bilingual in English and Spanish Must
Ability to travel regularly to member store locations
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