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Phone Sales Representative – Weed Man Muskegon

Mick's Grass & Sod Service Inc, Muskegon, MI, United States


Weed Man Muskegon, based in Montague, MI, is a branch of North America’s largest franchised lawn care company. As a continuously growing franchise, we are dedicated to providing reliable, high-quality services throughout our area. Our team takes pride in creating healthy, beautiful outdoor spaces while delivering a positive experience for every customer we serve.

As we continue to be America’s preferred choice in lawn care, we value strong communication, dependability, and a commitment to doing the job right the first time. When you join our team, you’re not just starting a job — you’re becoming part of a welcoming, supportive, and motivated crew.

About this role: As a Phone Sales Representative, you will serve as the first point of contact for customers, handling both inbound and outbound sales calls related to our lawn services. Throughout the season you will educate homeowners on our programs and additional seasonal treatments, recommending solutions tailored to their needs! Success in this position requires confidently closing sales over the phone, identifying upsell opportunities, and providing clear, knowledgeable explanations of pricing and service details. You will maintain customer information while collaborating with internal teams to ensure a seamless customer experience. If you are a professional, personable, self‑motivated, isn’t scared of rejection and goal driven – this may be your calling!

Responsibilities:

Follow company compliance standards, quotas, and guidelines

Professionally handle inbound & outbound calls with current and prospective customers

Educate customers on the services of Weed Man

Recommend services based on customer needs

Close sales over the phone & overcome objections

Upsell & cross-sell additional services when appropriate

Clear, informative explanations regarding pricing, promotions, contracts, & billing

Maintain a high level of professionalism & customer satisfaction

Qualifications/Requirements:

High school diploma (or GED)

Valid driver’s license (if necessary)

Excellent oral & written communication skills

Advanced customer service/problem solving skills

Vigorous time management

Ability to work in a team/result‑oriented environment

Previous sales or industry experience (highly valued, but not required)

Ability to work independently as part of a team

What We Offer:

Competitive Salary & Bonus Program

Industry & Company Training

Advancement Opportunities

Varying Benefit Packages

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