Claims Representative Senior - Commercial Liability
Vierbicher Associates Inc, Stevens Point, WI, United States
Claims Representative Senior - Commercial Liability
Stevens Point, WI / Edwardsville, IL / St. Louis, MO
In this role, you'll investigate and resolve moderate to complex insurance claims in an efficient and accurate manner.
This position will be located in our Stevens Point, WI - Division Street; Edwardsville, IL; or Madison, WI office under our hybrid work model.
What You'll Do: As a Senior Claims Representative, you'll provide superior service by conducting prompt claim investigations, which include evaluating coverage, determining liability, and settlement of damages including those in litigation. In addition, you will:
Verify coverages by thoroughly reviewing the policy and interpreting policy terms, conditions, and language, which may require working with coverage counsel.
Evaluate complex liability by taking recorded statements from involved parties and witnesses, reviewing police reports, and compiling other pertinent evidence.
Analyze all potential exposures, potentially high limit exposures, and resolve claims in the best interest of the insured, claimant, and Sentry.
Evaluate physical damages and bodily injury claims, working closely with repair shops, medical providers, automobile appraisers, and/or contractors to facilitate necessary and related services or repair work.
Establish timely reserves based on the ongoing liability and damage assessments, negotiating property damage and bodily injury settlements with policyholders, claimants, and attorneys, and other insurance carriers.
Manage a case load of litigated and non-litigated automobile, general liability, and product related claims, most of which will be bodily injury files of mid-level severity and complexity. Work with legal counsel and the insured to appropriately review and handle complex time limited demands and the defense of litigated files.
Comply with industry regulations, legal requirements, and internal policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim.
Obtain and maintain licenses as required.
What it Takes:
Bachelor's degree or related experience
3+ years of related work experience
Thorough claims knowledge of claims and claims processes
Ability to review and analyze complex documents, insurance policies, coverages, medical reports, and insurance regulations
Ability to make appropriate claim decisions, prioritize, and manage workload
Demonstrated effective verbal and written communication skills
Ability to handle conflict and negotiate resolutions
Technology aptitude
What You'll Receive:
Sentry is happy to offer
flexibility
through a scheduled Hybrid work model.
Monday and Friday work from home
if you choose to, Tuesday through Thursday you'll work in office.
As a Sentry associate, you will have an in‑office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will
provide equipment
for your home office.
Meal Subsidy
available for associates who report to an office.
401(K) plan with a dollar for dollar match on your
first eight percent , plus immediate vesting to help strengthen your financial future.
Continue your education and career development through Sentry University (SentryU) and utilize our
Tuition Reimbursement
program
Generous Paid‑Time Off plan for you to enjoy time out of the office as well as
Volunteer‑Time off
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness
benefits
to encourage a healthy lifestyle.
Well‑being and
Employee Assistance
programs
Sentry Foundation
gift matching
program to encourage charitable giving.
In the state of Illinois, the annual salary for this position, dependent on qualifications of experience would be between $74,900 - $112,300
About Sentry: We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Joe Larsen
Talent Acquisition Specialist Sr
Joe.Larsen@sentry.com
Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
#J-18808-Ljbffr
In this role, you'll investigate and resolve moderate to complex insurance claims in an efficient and accurate manner.
This position will be located in our Stevens Point, WI - Division Street; Edwardsville, IL; or Madison, WI office under our hybrid work model.
What You'll Do: As a Senior Claims Representative, you'll provide superior service by conducting prompt claim investigations, which include evaluating coverage, determining liability, and settlement of damages including those in litigation. In addition, you will:
Verify coverages by thoroughly reviewing the policy and interpreting policy terms, conditions, and language, which may require working with coverage counsel.
Evaluate complex liability by taking recorded statements from involved parties and witnesses, reviewing police reports, and compiling other pertinent evidence.
Analyze all potential exposures, potentially high limit exposures, and resolve claims in the best interest of the insured, claimant, and Sentry.
Evaluate physical damages and bodily injury claims, working closely with repair shops, medical providers, automobile appraisers, and/or contractors to facilitate necessary and related services or repair work.
Establish timely reserves based on the ongoing liability and damage assessments, negotiating property damage and bodily injury settlements with policyholders, claimants, and attorneys, and other insurance carriers.
Manage a case load of litigated and non-litigated automobile, general liability, and product related claims, most of which will be bodily injury files of mid-level severity and complexity. Work with legal counsel and the insured to appropriately review and handle complex time limited demands and the defense of litigated files.
Comply with industry regulations, legal requirements, and internal policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim.
Obtain and maintain licenses as required.
What it Takes:
Bachelor's degree or related experience
3+ years of related work experience
Thorough claims knowledge of claims and claims processes
Ability to review and analyze complex documents, insurance policies, coverages, medical reports, and insurance regulations
Ability to make appropriate claim decisions, prioritize, and manage workload
Demonstrated effective verbal and written communication skills
Ability to handle conflict and negotiate resolutions
Technology aptitude
What You'll Receive:
Sentry is happy to offer
flexibility
through a scheduled Hybrid work model.
Monday and Friday work from home
if you choose to, Tuesday through Thursday you'll work in office.
As a Sentry associate, you will have an in‑office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will
provide equipment
for your home office.
Meal Subsidy
available for associates who report to an office.
401(K) plan with a dollar for dollar match on your
first eight percent , plus immediate vesting to help strengthen your financial future.
Continue your education and career development through Sentry University (SentryU) and utilize our
Tuition Reimbursement
program
Generous Paid‑Time Off plan for you to enjoy time out of the office as well as
Volunteer‑Time off
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness
benefits
to encourage a healthy lifestyle.
Well‑being and
Employee Assistance
programs
Sentry Foundation
gift matching
program to encourage charitable giving.
In the state of Illinois, the annual salary for this position, dependent on qualifications of experience would be between $74,900 - $112,300
About Sentry: We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Joe Larsen
Talent Acquisition Specialist Sr
Joe.Larsen@sentry.com
Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
#J-18808-Ljbffr