Facilities Services Director The Neighborhood Center
The Neighborhood Center, Inc., Utica, NY, United States
Facility Services Director
Pay: $65,000-$70,000 annual salary
Hours: Monday – Friday 6:30‑4:00 – on call as needed
Job Description The Facilities Services Director supervises, plans and coordinates the efforts in meeting the physical plant needs of the agency. He/she oversees the maintenance of buildings and grounds, provisions of utilities for the buildings, the restoration and renovations of facilities and new construction. The Facilities Services Director is responsible for planning, organizing, developing and directing the overall operation of the physical plant in accordance with policies and procedures, current federal, state and local standards, guidelines and regulations governing our agency to ensure that it is a safe and comfortable environment.
Distinguishing Characteristics The Facilities Services Director position is distinguished from the Facilities Services Supervisor in that the Director does have ultimate responsibility for the overall operation of the Custodial / Maintenance Department.
Specific Responsibilities
Provides ultimate oversight for the overall work of the Custodial and/or Maintenance personnel;
Provides for 24‑hour coverage for the boiler plants, HVAC systems and facility mechanical equipment; serves as point of contact for after‑hours issues and emergency repairs.
Oversees inventory and distribution of custodial and/or maintenance supplies and equipment;
Ensures that Custodial/Maintenance staff is trained in proper work practices and follows established safety procedures including body mechanics and ergonomics, and that equipment is in safe working order;
Responsible for the general framework for department employee assignments and schedules, and for monitoring and evaluation of their work;
Develops long‑range maintenance and preventative maintenance schedules;
Oversees the response to complaints regarding facilities maintenance and takes appropriate action(s) to resolve problems;
Oversees the proposals of plans and specifications for alterations, repairs, new work, & labor and materials estimates as required;
Ensures the performance, condition and reliability of all plumbing, mechanical and electrical equipment to ensure efficient operation of all equipment;
Conducts regular assessment of facilities to identify needed improvements and repairs; identifies cost‑saving improvements;
Ensures that outside services are properly completed / supervised in accordance with contracts/work orders;
Provides fiscal management for department operations to ensure proper utilization of financial resources;
Develops, evaluates and maintains written maintenance policies and procedures;
Performs a wide variety of maintenance and/or construction duties requiring moderate to heavy physical exertion;
Conducts and/or attends meetings as required;
Performs related duties as required.
Required Qualifications Knowledge of and experience with:
Efficient and effective methods of cleaning and maintaining building interiors, exteriors, and fixtures;
Cleaning materials, disinfectants, and equipment used in the performance of custodial work;
Advanced use of hand tools and power tools and ability to perform routine equipment maintenance;
Methods, materials, equipment and operating practices involved in heating, ventilation and air conditioning (HVAC); plumbing; general maintenance and repair building maintenance and repair work;
Knowledge of current building codes and regulations;
Fiscal aspects of overseeing facilities services department;
Computer literacy to include basic knowledge of word, spreadsheets and email.
License
A valid New York State motor vehicle operator’s (Class D, minimally) license is required.
Experience
Minimum of 5 years of progressively responsible experience managing facilities and supervising staff.
Combination of education and experience that provides the required knowledge and skills in the facilities management field.
Physical demands include the ability to stand, sit, walk, drive, use hand/fingers in use of tools, climb stairs, bend, squat, kneel, crouch, and lift and carry heavy items as required;
Associate’s Degree in a related field OR Facilities Management Profession certification OR Certified Facilities Manager certification is preferred.
Alternatively
High School Diploma or general equivalency diploma (GED) certificate is minimally required with hands‑on experience.
At The Neighborhood Center, Inc, we are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, veteran status, or any other legally protected status.
We believe that diversity, equity, and inclusion are essential to the success of our organization and are dedicated to creating a workplace that welcomes and values all individuals. We strive to create a culture that fosters respect, openness, and understanding, and we encourage people from all backgrounds to apply for open positions.
Job Type Full‑time
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Schedule
Monday – Friday 6:30‑4:00 – on call as needed
License / Certification
Driver’s License (Required)
Ability to Relocate
Utica, NY: Relocate before starting work (Required)
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Hours: Monday – Friday 6:30‑4:00 – on call as needed
Job Description The Facilities Services Director supervises, plans and coordinates the efforts in meeting the physical plant needs of the agency. He/she oversees the maintenance of buildings and grounds, provisions of utilities for the buildings, the restoration and renovations of facilities and new construction. The Facilities Services Director is responsible for planning, organizing, developing and directing the overall operation of the physical plant in accordance with policies and procedures, current federal, state and local standards, guidelines and regulations governing our agency to ensure that it is a safe and comfortable environment.
Distinguishing Characteristics The Facilities Services Director position is distinguished from the Facilities Services Supervisor in that the Director does have ultimate responsibility for the overall operation of the Custodial / Maintenance Department.
Specific Responsibilities
Provides ultimate oversight for the overall work of the Custodial and/or Maintenance personnel;
Provides for 24‑hour coverage for the boiler plants, HVAC systems and facility mechanical equipment; serves as point of contact for after‑hours issues and emergency repairs.
Oversees inventory and distribution of custodial and/or maintenance supplies and equipment;
Ensures that Custodial/Maintenance staff is trained in proper work practices and follows established safety procedures including body mechanics and ergonomics, and that equipment is in safe working order;
Responsible for the general framework for department employee assignments and schedules, and for monitoring and evaluation of their work;
Develops long‑range maintenance and preventative maintenance schedules;
Oversees the response to complaints regarding facilities maintenance and takes appropriate action(s) to resolve problems;
Oversees the proposals of plans and specifications for alterations, repairs, new work, & labor and materials estimates as required;
Ensures the performance, condition and reliability of all plumbing, mechanical and electrical equipment to ensure efficient operation of all equipment;
Conducts regular assessment of facilities to identify needed improvements and repairs; identifies cost‑saving improvements;
Ensures that outside services are properly completed / supervised in accordance with contracts/work orders;
Provides fiscal management for department operations to ensure proper utilization of financial resources;
Develops, evaluates and maintains written maintenance policies and procedures;
Performs a wide variety of maintenance and/or construction duties requiring moderate to heavy physical exertion;
Conducts and/or attends meetings as required;
Performs related duties as required.
Required Qualifications Knowledge of and experience with:
Efficient and effective methods of cleaning and maintaining building interiors, exteriors, and fixtures;
Cleaning materials, disinfectants, and equipment used in the performance of custodial work;
Advanced use of hand tools and power tools and ability to perform routine equipment maintenance;
Methods, materials, equipment and operating practices involved in heating, ventilation and air conditioning (HVAC); plumbing; general maintenance and repair building maintenance and repair work;
Knowledge of current building codes and regulations;
Fiscal aspects of overseeing facilities services department;
Computer literacy to include basic knowledge of word, spreadsheets and email.
License
A valid New York State motor vehicle operator’s (Class D, minimally) license is required.
Experience
Minimum of 5 years of progressively responsible experience managing facilities and supervising staff.
Combination of education and experience that provides the required knowledge and skills in the facilities management field.
Physical demands include the ability to stand, sit, walk, drive, use hand/fingers in use of tools, climb stairs, bend, squat, kneel, crouch, and lift and carry heavy items as required;
Associate’s Degree in a related field OR Facilities Management Profession certification OR Certified Facilities Manager certification is preferred.
Alternatively
High School Diploma or general equivalency diploma (GED) certificate is minimally required with hands‑on experience.
At The Neighborhood Center, Inc, we are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, veteran status, or any other legally protected status.
We believe that diversity, equity, and inclusion are essential to the success of our organization and are dedicated to creating a workplace that welcomes and values all individuals. We strive to create a culture that fosters respect, openness, and understanding, and we encourage people from all backgrounds to apply for open positions.
Job Type Full‑time
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Schedule
Monday – Friday 6:30‑4:00 – on call as needed
License / Certification
Driver’s License (Required)
Ability to Relocate
Utica, NY: Relocate before starting work (Required)
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