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Remote Senior CSM, Post-Go-Live Retail Planning & Adoption

TOOLIO Retail, New York, NY, United States


A leading retail technology firm is seeking a Senior Customer Success Manager to enhance customer outcomes post-go-live. This role combines retail expertise with customer success leadership, focusing on adoption and retention across a portfolio of retail clients. The ideal candidate has over 5 years of experience in a customer-facing role within a SaaS environment. Competitive compensation includes a base salary, bonuses, and benefits, with opportunities for professional development. #J-18808-Ljbffr