Outreach Liaison
Ridegrtc, Richmond, VA, United States
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Full Time Professional Richmond, VA, US
5 days ago Requisition ID: 1312
Salary Range: $60,000.00 To $65,000.00 Annually
Join a Mission That Moves Richmond
GRTC is deeply connected to the communities we serve, offering opportunities to shape the future of public transit through innovative service designs, major capital projects, and a growing regional network. Every day, our work powers more than 30,000 transit trips and supports mobility for people across the region. With new routes, expanded connections, and a second bus rapid transit line under development to complement the Pulse, our ITDP Bronze Medal-winning flagship system, GRTC continues to play a central role in regional mobility. Joining GRTC means being part of a mission-driven team with the chance to make a lasting impact on how people move and connect.
SUMMARY The Outreach Liaison supports the Greater Richmond Transit Company’s (GRTC) External & Government Affairs Department by coordinating and executing agency‑wide outreach efforts. This position serves as a central point of contact for organizing outreach activities, managing relationships with community stakeholders, and ensuring consistent representation of GRTC at events, meetings, and public‑facing engagements.
The Outreach Liaison works under the direction of the Director of External & Government Affairs and plays a key role in planning, organizing, and tracking outreach initiatives that advance GRTC’s organizational priorities, service awareness, and regional partnerships.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Plan, organize, and coordinate outreach activities on behalf of GRTC, including community events, meetings, forums, and agency‑hosted engagements.
Serve as a representative of GRTC at external meetings, events, and outreach opportunities as assigned.
Coordinate logistics for outreach efforts, including scheduling, materials, staffing needs, and follow‑up.
Maintain an organized outreach calendar and track agency participation across jurisdictions, organizations, and events.
Support collaboration with internal departments to align outreach efforts with service changes, initiatives, and organizational priorities.
Assist in developing outreach strategies and work plans under the guidance of the Director of External & Government Affairs.
Maintain records, contact lists, and documentation related to outreach activities and stakeholder engagement.
Prepare summaries, reports, and briefings related to outreach efforts, outcomes, and trends.
Respond to outreach‑related inquiries from community organizations, local partners, and external stakeholders.
Support special projects and initiatives related to public engagement, regional coordination, and community relations.
OTHER DUTIES AS ASSIGNED In accordance with our mission statement,additional duties and/or tasks may be assigned to ensure seamless servicefor the agency.
QUALIFICATIONS To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/ Experiences / Certifications
Bachelor’s degree in communications, public administration, political science, planning, marketing, or a related field preferred.
Experience in community outreach, public engagement, government affairs, communications, or a related field preferred.
Experience working with public agencies, nonprofits, or community‑based organizations is a plus.
Knowledge/ Skills / Abilities
Strong organizational and coordination skills with attention to detail.
Ability to manage multiple outreach activities and deadlines simultaneously.
Strong written and verbal communication skills.
Comfort representing an organization in public and community settings.
Ability to build and maintain professional relationships with diverse stakeholders.
Familiarity with local government, community organizations, or public agencies preferred.
Ability to work independently while coordinating closely with leadership.
Proficiency with standard office software and scheduling tools.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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Full Time Professional Richmond, VA, US
5 days ago Requisition ID: 1312
Salary Range: $60,000.00 To $65,000.00 Annually
Join a Mission That Moves Richmond
GRTC is deeply connected to the communities we serve, offering opportunities to shape the future of public transit through innovative service designs, major capital projects, and a growing regional network. Every day, our work powers more than 30,000 transit trips and supports mobility for people across the region. With new routes, expanded connections, and a second bus rapid transit line under development to complement the Pulse, our ITDP Bronze Medal-winning flagship system, GRTC continues to play a central role in regional mobility. Joining GRTC means being part of a mission-driven team with the chance to make a lasting impact on how people move and connect.
SUMMARY The Outreach Liaison supports the Greater Richmond Transit Company’s (GRTC) External & Government Affairs Department by coordinating and executing agency‑wide outreach efforts. This position serves as a central point of contact for organizing outreach activities, managing relationships with community stakeholders, and ensuring consistent representation of GRTC at events, meetings, and public‑facing engagements.
The Outreach Liaison works under the direction of the Director of External & Government Affairs and plays a key role in planning, organizing, and tracking outreach initiatives that advance GRTC’s organizational priorities, service awareness, and regional partnerships.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Plan, organize, and coordinate outreach activities on behalf of GRTC, including community events, meetings, forums, and agency‑hosted engagements.
Serve as a representative of GRTC at external meetings, events, and outreach opportunities as assigned.
Coordinate logistics for outreach efforts, including scheduling, materials, staffing needs, and follow‑up.
Maintain an organized outreach calendar and track agency participation across jurisdictions, organizations, and events.
Support collaboration with internal departments to align outreach efforts with service changes, initiatives, and organizational priorities.
Assist in developing outreach strategies and work plans under the guidance of the Director of External & Government Affairs.
Maintain records, contact lists, and documentation related to outreach activities and stakeholder engagement.
Prepare summaries, reports, and briefings related to outreach efforts, outcomes, and trends.
Respond to outreach‑related inquiries from community organizations, local partners, and external stakeholders.
Support special projects and initiatives related to public engagement, regional coordination, and community relations.
OTHER DUTIES AS ASSIGNED In accordance with our mission statement,additional duties and/or tasks may be assigned to ensure seamless servicefor the agency.
QUALIFICATIONS To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/ Experiences / Certifications
Bachelor’s degree in communications, public administration, political science, planning, marketing, or a related field preferred.
Experience in community outreach, public engagement, government affairs, communications, or a related field preferred.
Experience working with public agencies, nonprofits, or community‑based organizations is a plus.
Knowledge/ Skills / Abilities
Strong organizational and coordination skills with attention to detail.
Ability to manage multiple outreach activities and deadlines simultaneously.
Strong written and verbal communication skills.
Comfort representing an organization in public and community settings.
Ability to build and maintain professional relationships with diverse stakeholders.
Familiarity with local government, community organizations, or public agencies preferred.
Ability to work independently while coordinating closely with leadership.
Proficiency with standard office software and scheduling tools.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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