Customer Service Rep
Inceed, Oklahoma City, OK, United States
Position
Customer Service Rep
Compensation $20 - $21/hour depending on experience + monthly bonus incentives
Location Oklahoma City, Oklahoma
Inceed has partnered with a great company to help find a skilled
Customer Service Rep
to join their team! Join a dynamic environment where you will be the voice of the company, handling service requests and resolving customer concerns. This role offers stability and growth, with monthly bonus incentives based on performance. The position is fully onsite and provides an opportunity to work with a team that values integrity, accountability, and teamwork.
Key Responsibilities & Duties
Resolve customer disputes and service issues
Interview customers and input accurate information
Handle calls for installations and service changes
Complete contract forms and process address changes
Issue discontinuance orders and maintain records
Promote goodwill with customers and teams
Solicit sales of new or additional services
Maintain professionalism in a high call‑volume environment
Required Qualifications & Experience
2+ years of phone‑based customer service experience
Proficiency in English language
Experience with Microsoft Word, Excel, and email
Strong typing and 10‑key skills
Ability to work in a fast‑paced environment
Nice to Have Skills & Experience
Experience in a structured call environment
Knowledge of customer service best practices
Perks & Benefits
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long‑term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
Other Information
Training includes hands‑on experience and shadowing
Opportunity for long‑term growth and stability
If you are interested in learning more about the
Customer Service Rep
opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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Compensation $20 - $21/hour depending on experience + monthly bonus incentives
Location Oklahoma City, Oklahoma
Inceed has partnered with a great company to help find a skilled
Customer Service Rep
to join their team! Join a dynamic environment where you will be the voice of the company, handling service requests and resolving customer concerns. This role offers stability and growth, with monthly bonus incentives based on performance. The position is fully onsite and provides an opportunity to work with a team that values integrity, accountability, and teamwork.
Key Responsibilities & Duties
Resolve customer disputes and service issues
Interview customers and input accurate information
Handle calls for installations and service changes
Complete contract forms and process address changes
Issue discontinuance orders and maintain records
Promote goodwill with customers and teams
Solicit sales of new or additional services
Maintain professionalism in a high call‑volume environment
Required Qualifications & Experience
2+ years of phone‑based customer service experience
Proficiency in English language
Experience with Microsoft Word, Excel, and email
Strong typing and 10‑key skills
Ability to work in a fast‑paced environment
Nice to Have Skills & Experience
Experience in a structured call environment
Knowledge of customer service best practices
Perks & Benefits
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long‑term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
Other Information
Training includes hands‑on experience and shadowing
Opportunity for long‑term growth and stability
If you are interested in learning more about the
Customer Service Rep
opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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