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Customer Relations Representative - State Farm Agent Team Member

State Farm Agent, Louisville, KY, United States


Position Overview Successful and established State Farm Insurance agent is seeking a customer‑oriented and personable professional to join their winning team in the role of Customer Relations Representative - State Farm Agent Team Member (sales experience preferred). We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Use a customer‑focused, needs‑based review process to educate customers about insurance options.

Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

Simple IRA

Group Life Insurance Benefits

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Commission plus bonus

Valuable experience

Growth potential/Opportunity for advancement within my agency

Requirements

Interest in marketing products and services based on customer needs

Excellent interpersonal skills

Excellent communication skills - written, verbal and listening

People‑oriented

Organizational skills

Self‑motivated

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to multi‑task

Ability to effectively relate to a customer

Ability to explain complex financial issues in understandable terms

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents market only State Farm insurance and financial service products. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $30000-$60000

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Louisville, KY And Help Customers With Their Insurance And Financial Services Needs, Including

Auto insurance

Home insurance

Life insurance

Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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