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Account Executive

Peak Technologies, Inc., Littleton, MA, United States


Job Summary & Scope Responsible for the development and execution of a strategic sales plan to achieve market sales targets, corporate objectives, promote revenue growth and client satisfaction. Focus is primarily on top tier, large accounts.

Key Accountabilities

Implement strategies, targets and goals to increase recurring revenue streams and maintain gross margins across product categories that will retain and develop a current book of business as well as attract additional accounts for profitable company growth.

Develop annual sales plan, programs and quotas in support of organizational strategy and objectives.

Forecast long range product sales, inventory levels and product needs, and communicate related information regularly to management.

Identify key target accounts and explore other business opportunities across all sales channels – One Peak.

Direct the implementation and execution of sales reporting, policies and practices to include forecasting and pipeline management.

Ensure long-term customer retention and relationships by researching and developing existing customers, as well as new leads.

Participate in alignment of multiple channel selling strategies.

Build and maintain strategic long-term business relationships at all levels.

Provide input and support to company leadership in the development of affiliations and partnership arrangements.

Other duties and responsibilities as assigned.

Accountable for a defined territory and/or primarily (but not exclusively) Tier 1 accounts (Enterprise Level) through relationships with ISV’s, OEMs as well as prospecting for new customers and closing new business.

Conduct heavy outbound business-to-business solution based face-to-face outside sales with customers, as well as telephone sales.

Visit customer sites to gain a better understanding of the customer’s business, needs, and environment.

Coordinate, develop and conduct presentations and meetings to market One Peak offerings.

Use existing customer and new lead information to develop and increase the sales of Peak products and services.

This should be accomplished by utilizing the Peak’s contact management database and by developing new leads.

Track opportunities through closing and obtaining approval on final sales contracts.

Develop open and on-going communication to ensure that opportunities are not missed, and problems are addressed and resolved promptly.

Develop and nurture OEM and ISV relationships in a territory to remain the one point of contact for the OEM sales rep(s) per territory.

Monitor inventory levels to avoid product shortages.

Engage customers in forward-looking projects and equipment lifecycle management.

Resolve all customer requests, complaints and issues.

Responsible for maintaining effective working relationships, communication, and coordination with all co‑workers, and management.

Education + Experience + Key Traits

Bachelor's degree (B.A.) from four‑year college or university; up to 5 years related experience and/or training; or equivalent combination of education and experience.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies: Sales Management, organizational development skills and competencies.

Typical Performance Targets

SERVICE DELIVERY: Sustained, measured excellence in project & process delivery

COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement

INNOVATION: Step changed delivery in safety, quality, and/or cost

Language Skills

Primary language used in daily operations is English.

Read and interpret documents, procedure manuals and various correspondence from both internal and external.

Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

Supervision Role may be responsible for supervising direct or indirect reports.

Decision Making & Reasoning Able to take accountability and responsibility for business target delivery and decision making.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Define problems, collect data, establish facts, and draw valid conclusions.

Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Ability to follow detailed instructions and utilize existing resources to solve problems.

Working Relationships

Peak Senior Management Team

Key Customer Sr. Leadership

Key Vendor Sr. Leadership

Computer Skills

To perform this job successfully, an individual should have knowledge of Excel Spreadsheet software, Word Processing, and PowerPoint presentation software.

CRM skills required.

About Peak Technologies Peak Technologies provides end‑to‑end enterprise mobility, managed services, printing and mobile data capture solutions for performance‑driven organizations focused on the optimization of supply chain and field‑based business processes. Peak Technologies' in‑depth industry‑specific experience, state‑of‑the‑art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value. Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.

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