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Inside Sales Rep

United Rentals, Jacksonville, FL, United States


About the Role As an Inside Sales Rep at United Rentals’ Trench Safety branch, you will serve as a key customer contact and consultant. Your responsibilities include recommending solutions to customers, quoting, selling, and fulfilling orders for our equipment and services based on their needs. You will be dedicated to underground trench safety equipment rental and supply needs.

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

What You’ll Do

Process rental quotations, reservations, and contracts

Establish new rental and sales accounts by serving walk-in and call-in customers; generate leads for new business and communicate leads with Outside Sales Representatives

Educate customers about proper equipment use

Assist customers with the loading and unloading of equipment

Dispatch delivery trucks and manage customer expectations regarding delivery

Maintain a clean and presentable showroom, sufficiently stocked with merchandise

Other duties assigned as needed

Requirements

Bachelor’s degree preferred or equivalent experience

Knowledge of trench safety related products and applications is preferred

Exceptional relationship-building and customer service skills

Strong ability to multitask in a fast-paced environment

Excellent teamwork, interpersonal, and communication skills

Keen attention to detail and diligent attention to safety

Valid driver’s license with an acceptable driving record

Why Join Us? We don’t just “talk the talk!” We’re an award‑winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people. That’s why we offer best‑in‑class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

Benefits

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Opportunities

Additional Vacation Buy‑Up Program (U.S. Only)

Early Wage Access through Payactiv (U.S. Hourly Only)

Paid Sick Leave

An inclusive and welcoming culture

Learn more about our full U.S. benefit offerings here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

At United Rentals, we proudly hire active‑duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending on a wide range of factors including specific position, education, training, experience, skills, and ability.

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