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Collections Specialist

o2 Employment Services, Redding, CA, United States


O2 Employment Services is working with a reputable family law and criminal defense law firm to find their next Collections Specialist. This position is based in

Chico, CA.

The ideal candidate will be organized, professional, and comfortable communicating with clients regarding outstanding balances. This role requires strong attention to detail, the ability to handle sensitive financial conversations with professionalism, and experience managing accounts and payment arrangements.

Collections Specialist Compensation

$30 per hour (DOE)

Vision, dental, and medical insurance offered through O2

Company perks!

Collections Specialist Qualifications

Previous collections, billing, or accounts receivable experience preferred

Experience in a legal office or professional services environment is a plus

Strong communication and negotiation skills

Ability to handle sensitive financial conversations with professionalism

Strong organizational and recordkeeping skills

Proficiency with computers and standard office software

Ability to maintain confidentiality and professionalism at all times

Collections Specialist Responsibilities

Contact clients regarding outstanding balances and past due accounts

Work with clients to establish payment plans when appropriate

Maintain accurate records of account activity, payments, and communication

Coordinate with attorneys and office staff regarding client account status

Monitor accounts to ensure timely follow-up on unpaid balances

Process payments and update financial records as needed

Assist with other administrative or billing-related tasks as assigned

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position.

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