Assistant Golf Professional
Casino Del Sol Resort, Tucson, AZ, United States
Job Description
Position:
Assistant Golf Professional
Department:
Sewailo Golf Course
Job Summary : Assists in administering all daily operations including but not limited to: facilitating sales, assisting with merchandise, operating POS system, managing handicap and tee sheet applications, acts as ranger, starter, and guest relations, outside service or golf shop shifts.
Essential Duties & Responsibilities
Assists in administering all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing.
Assists guests by providing and interpreting golf policies, rules and regulations.
Reconciles daily tee sheets, performs check-in and receives payments from members and guests.
Resolves discrepancies as it applies to duplicate charges and over or under payment. Tracks all force posts and no-show charges as applicable.
Assists in promoting all club golf activities.
Assists in the creation of lesson plans and provides both individual and group instruction.
Maintains a clean, orderly, and well-stocked golf shop. Assists retail buyer with procurement and merchandise and shop assistants with merchandising and sales.
Assists in preparation for all golf outings, including coordinating scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
Assists in monitoring all members' scores, reports handicapping to USGA.
Follows established opening and closing procedures per standard operating procedure.
Assist in supervising golf car operation, practice facility, rental clubs and club storage service (as applicable).
Assist with associate training.
Assists with supervision of Outside Services staff to ensure the highest quality of customer service is achieved.
Assists with the supervision of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies.
Conduct oneself in a professional manner and maintain a professional image at all times.
Performs other job-related duties as assigned per management.
Knowledge, Skills & Abilities
Knowledge of safe work practices resulting in minimal risks to Team Members.
Knowledge of Microsoft Office Suite of applications.
Knowledge of computerized POS and tee time systems.
Knowledge of all aspects of golf experience.
Ability to effectively multi-task and prioritize projects.
Excellent guest service, communication and interpersonal skills.
Ability to work collaboratively and communicate effectively with all team members of the organization.
Ability to work with minimal supervision and exercise independent judgment.
Maintain PGA of America Membership in good standing in an active classification, or actively pursue PGA Membership in a timely manner through the PGA Professional Golf Management Program.
Minimum Qualifications
2 years of Golf Course Operations experience.
Current PGA/LPGA Membership, or must be in level 1 or above of the PGA Professional Golf Management Program.
Must be able to work any shift, weekends, holidays and special events, as needed.
Must have a valid Driver's License.
Must be able to work indoors/outdoors in all-weather conditions.
Must be able to successfully pass a background check.
Preferred Qualifications
Bilingual (English/Spanish)
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Assistant Golf Professional
Department:
Sewailo Golf Course
Job Summary : Assists in administering all daily operations including but not limited to: facilitating sales, assisting with merchandise, operating POS system, managing handicap and tee sheet applications, acts as ranger, starter, and guest relations, outside service or golf shop shifts.
Essential Duties & Responsibilities
Assists in administering all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing.
Assists guests by providing and interpreting golf policies, rules and regulations.
Reconciles daily tee sheets, performs check-in and receives payments from members and guests.
Resolves discrepancies as it applies to duplicate charges and over or under payment. Tracks all force posts and no-show charges as applicable.
Assists in promoting all club golf activities.
Assists in the creation of lesson plans and provides both individual and group instruction.
Maintains a clean, orderly, and well-stocked golf shop. Assists retail buyer with procurement and merchandise and shop assistants with merchandising and sales.
Assists in preparation for all golf outings, including coordinating scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
Assists in monitoring all members' scores, reports handicapping to USGA.
Follows established opening and closing procedures per standard operating procedure.
Assist in supervising golf car operation, practice facility, rental clubs and club storage service (as applicable).
Assist with associate training.
Assists with supervision of Outside Services staff to ensure the highest quality of customer service is achieved.
Assists with the supervision of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies.
Conduct oneself in a professional manner and maintain a professional image at all times.
Performs other job-related duties as assigned per management.
Knowledge, Skills & Abilities
Knowledge of safe work practices resulting in minimal risks to Team Members.
Knowledge of Microsoft Office Suite of applications.
Knowledge of computerized POS and tee time systems.
Knowledge of all aspects of golf experience.
Ability to effectively multi-task and prioritize projects.
Excellent guest service, communication and interpersonal skills.
Ability to work collaboratively and communicate effectively with all team members of the organization.
Ability to work with minimal supervision and exercise independent judgment.
Maintain PGA of America Membership in good standing in an active classification, or actively pursue PGA Membership in a timely manner through the PGA Professional Golf Management Program.
Minimum Qualifications
2 years of Golf Course Operations experience.
Current PGA/LPGA Membership, or must be in level 1 or above of the PGA Professional Golf Management Program.
Must be able to work any shift, weekends, holidays and special events, as needed.
Must have a valid Driver's License.
Must be able to work indoors/outdoors in all-weather conditions.
Must be able to successfully pass a background check.
Preferred Qualifications
Bilingual (English/Spanish)
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