
Bilingual Customer Advocate - Loss Mitigation & Claims
RoundPoint Mortgage Servicing LLC, Fort Mill, SC, United States
A mortgage servicing company is seeking a Bilingual Customer Service Specialist in Fort Mill, SC. This critical role involves assisting customers facing financial challenges, ensuring clarity and trust. The specialist will manage resolution processes and drive exceptional customer experiences. Candidates need fluency in Spanish and English, strong communication skills, and a customer service mindset. Join a team focused on problem-solving and making a positive impact on customers' lives.
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