Debit Card Operations Specialist
Columbia Bank, Lakewood, WA, United States
About The Role
An ATM and debit card operations specialist is responsible for providing extensive support for any ATM and debit card operation-related issues, as well as ensuring the accuracy of the general ledger entries for ATM cash and debit card transaction settlement.
Provides deposit operations support by performing a variety of deposit related fulfillment and regulatory-driven functions in a centralized environment, and offers policy and/or procedural guidance to supported business units.
Fulfills objectives and goals of the unit(s) as a member of the Debit Card Operations team.
Assist branch and department personnel with debit card operations-related issues.
Provide feedback to management regarding recommended changes to policies and procedures.
Train new associates on assigned job functions.
Work effectively with a team to achieve department objectives.
Utilize resources available to resolve problems or recommend solutions.
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training; keeps up-to-date on regulation changes.
Follows all bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintain a working knowledge of the bank’s written policies regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other applicable regulations.
May be asked to coach, mentor, or train others and teach coursework as subject‑matter expert.
Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Embraces our vision to become “Business Bank of Choice.”
May perform other duties as assigned.
About You
H.S. Diploma/GED, vocational training, or equivalent (preferred)
2–4 years – Debit Card Processing experience (Preferred)
2–4 years – Banking experience (Required)
1–2 years – Bank operations experience (Preferred)
Strong attention to detail and the ability to multi‑task effectively.
Ability to understand and follow directions.
Ability to organize and prioritize work.
Proficient use of Microsoft Word and Excel.
Requires basic reading, writing, and math skills.
Basic knowledge of relevant bank operating procedures, practices and policies.
Demonstrates effective written and verbal communication skills.
Ability to work effectively with individuals and groups across the bank.
Demonstrated ability to handle sensitive information with the utmost discretion, ensuring strict adherence to confidentiality protocols and safeguarding the privacy of all stakeholders.
Travel Requirements
Occasional
The pay range for this role is $20.22–$26.95. The pay rate for the selected candidate is dependent upon a variety of non‑discriminatory factors including, but not limited to, job‑related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance‑based incentive compensation, and those details will be provided during the recruitment process.
Primary Location Ability to work fully onsite at posted location(s). 5210 74th Street W Lakewood, WA 98499
Our Benefits We are proud to offer a competitive total rewards package including base wages and comprehensive benefits. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)‑retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment To Diversity Columbia Bank is an equal‑opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com.
To Staffing And Recruiting Agencies Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee; any such submissions will be considered unsolicited unless requested directly by the Talent Acquisition team.
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Provides deposit operations support by performing a variety of deposit related fulfillment and regulatory-driven functions in a centralized environment, and offers policy and/or procedural guidance to supported business units.
Fulfills objectives and goals of the unit(s) as a member of the Debit Card Operations team.
Assist branch and department personnel with debit card operations-related issues.
Provide feedback to management regarding recommended changes to policies and procedures.
Train new associates on assigned job functions.
Work effectively with a team to achieve department objectives.
Utilize resources available to resolve problems or recommend solutions.
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training; keeps up-to-date on regulation changes.
Follows all bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintain a working knowledge of the bank’s written policies regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other applicable regulations.
May be asked to coach, mentor, or train others and teach coursework as subject‑matter expert.
Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Embraces our vision to become “Business Bank of Choice.”
May perform other duties as assigned.
About You
H.S. Diploma/GED, vocational training, or equivalent (preferred)
2–4 years – Debit Card Processing experience (Preferred)
2–4 years – Banking experience (Required)
1–2 years – Bank operations experience (Preferred)
Strong attention to detail and the ability to multi‑task effectively.
Ability to understand and follow directions.
Ability to organize and prioritize work.
Proficient use of Microsoft Word and Excel.
Requires basic reading, writing, and math skills.
Basic knowledge of relevant bank operating procedures, practices and policies.
Demonstrates effective written and verbal communication skills.
Ability to work effectively with individuals and groups across the bank.
Demonstrated ability to handle sensitive information with the utmost discretion, ensuring strict adherence to confidentiality protocols and safeguarding the privacy of all stakeholders.
Travel Requirements
Occasional
The pay range for this role is $20.22–$26.95. The pay rate for the selected candidate is dependent upon a variety of non‑discriminatory factors including, but not limited to, job‑related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance‑based incentive compensation, and those details will be provided during the recruitment process.
Primary Location Ability to work fully onsite at posted location(s). 5210 74th Street W Lakewood, WA 98499
Our Benefits We are proud to offer a competitive total rewards package including base wages and comprehensive benefits. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)‑retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment To Diversity Columbia Bank is an equal‑opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com.
To Staffing And Recruiting Agencies Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee; any such submissions will be considered unsolicited unless requested directly by the Talent Acquisition team.
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