Hotel Sales Coordinator
Fairfield Inn & Suites Baraboo, Baraboo, WI, United States
The Fairfield Inn & Suites, located in Baraboo, Wisconsin, is a newly constructed property that first opened its doors in August of 2023. We are currently seeking a full-time hourly Sales Coordinator to join our team, with a primary focus on corporate group sales. This is an excellent opportunity for a motivated individual who is passionate about sales and customer service and has the ability to work between the hours of 8am and 5pm, with potential scheduling needed in the evenings or weekends depending on group blocks or networking events.
JOB SUMMARY:
The Sales Coordinator works with the front desk to provide guests with an unforgettable experience at the property in addition to attracting new guests and clients to increase overall revenue.
DUTIES AND RESPONSIBILITIES
Prospect a list of company and referral leads generated through research, networking, social media, special events
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests in a prompt, courteous, and pleasant manner
Generate sales presentations and a variety of additional materials for prospective customers highlighting event space, dining and catering services, and facility amenities
Identify opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding guest satisfaction
Prepare proposals, contract bookings and assist the GM in the execution of sales process
Assist in providing personalized “on the floor” attention to in-house groups
Coordinate marketing materials such as social media pages and e‑mail blasts, respond to guests through various customer service outlets including comment cards and social media
Assist other departments as required and additional duties as assigned
QUALIFICATIONS
High School Diploma or equivalent; bachelor’s degree in business management or related field preferred
Must be at least 18 years of age or older
Experience in sales role with progressive responsibilities; preferably in hospitality
Demonstrated track record of excellent sales production
Ability to effectively negotiate, and network
Demonstrated professional demeanor with exemplary verbal communication skills
Ability to prioritize tasks and successfully manage multi‑tasking situations
Ability to work effectively in a team environment
Ability to perform assigned duties with attention to detail, speed, accuracy, follow‑through, courtesy, cooperativeness and work with a minimum of supervision
Proficient in MS Office suite
Ability to attend networking events in the nearby area to establish community partnerships and networking opportunities
This position is subject to successful completion of a background check as it relates to the responsibilities of the role.
Benefits such as: At S&L Hospitality, culture is not just another buzz word we throw around lightly. The culture that has been built at S&L is at the base of everything we do, and we want to find team members that will not only meet our job requirements but also fit the culture of our company. S&L Hospitality has been built on the foundation of family and creating lasting, positive relationship. Our mission is to create a lasting impression doesn't just stop at our guests - we also take care of our team!
Eligibility to enroll in the 401(k) after 6 months of service - with company match!
Flexible scheduling.
On-the-job training.
Paid Time Off - begin accruing day one!
Holiday Pay when working one of our designated Company Holidays
Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. Currently have properties in Wisconsin, South Dakota, North Dakota and Iowa - see our site for further details on locations.
Travel discounts available through the various brands of hotel that are currently in our portfolio.
For regular full time team members/leadership team:
We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees. Must be at least 16 years of age for most positions within our properties, however some may require a minimum age of 18 depending on responsibilities, hours, as well as local/state/federal laws. *Seasonal team members may not be eligible to PTO and other benefits due to length of employment.
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JOB SUMMARY:
The Sales Coordinator works with the front desk to provide guests with an unforgettable experience at the property in addition to attracting new guests and clients to increase overall revenue.
DUTIES AND RESPONSIBILITIES
Prospect a list of company and referral leads generated through research, networking, social media, special events
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests in a prompt, courteous, and pleasant manner
Generate sales presentations and a variety of additional materials for prospective customers highlighting event space, dining and catering services, and facility amenities
Identify opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding guest satisfaction
Prepare proposals, contract bookings and assist the GM in the execution of sales process
Assist in providing personalized “on the floor” attention to in-house groups
Coordinate marketing materials such as social media pages and e‑mail blasts, respond to guests through various customer service outlets including comment cards and social media
Assist other departments as required and additional duties as assigned
QUALIFICATIONS
High School Diploma or equivalent; bachelor’s degree in business management or related field preferred
Must be at least 18 years of age or older
Experience in sales role with progressive responsibilities; preferably in hospitality
Demonstrated track record of excellent sales production
Ability to effectively negotiate, and network
Demonstrated professional demeanor with exemplary verbal communication skills
Ability to prioritize tasks and successfully manage multi‑tasking situations
Ability to work effectively in a team environment
Ability to perform assigned duties with attention to detail, speed, accuracy, follow‑through, courtesy, cooperativeness and work with a minimum of supervision
Proficient in MS Office suite
Ability to attend networking events in the nearby area to establish community partnerships and networking opportunities
This position is subject to successful completion of a background check as it relates to the responsibilities of the role.
Benefits such as: At S&L Hospitality, culture is not just another buzz word we throw around lightly. The culture that has been built at S&L is at the base of everything we do, and we want to find team members that will not only meet our job requirements but also fit the culture of our company. S&L Hospitality has been built on the foundation of family and creating lasting, positive relationship. Our mission is to create a lasting impression doesn't just stop at our guests - we also take care of our team!
Eligibility to enroll in the 401(k) after 6 months of service - with company match!
Flexible scheduling.
On-the-job training.
Paid Time Off - begin accruing day one!
Holiday Pay when working one of our designated Company Holidays
Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. Currently have properties in Wisconsin, South Dakota, North Dakota and Iowa - see our site for further details on locations.
Travel discounts available through the various brands of hotel that are currently in our portfolio.
For regular full time team members/leadership team:
We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees. Must be at least 16 years of age for most positions within our properties, however some may require a minimum age of 18 depending on responsibilities, hours, as well as local/state/federal laws. *Seasonal team members may not be eligible to PTO and other benefits due to length of employment.
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