Account Manager
Veem, California, MO, United States
Role: Account Manager
Location: PST Time Zone
Comp: $110k - $135k + Bonus + Stock Options + Health Benefits
The Partner Account Manager (PAM) at Veem is responsible for owning and growing relationships with the company’s most strategic partners. The role focuses on long‑term customer success, account expansion, and driving measurable growth in payment volume through consultative engagement.
Key Responsibilities
Account Ownership
Manage a portfolio of partner accounts as the primary relationship owner.
Act as a trusted advisor to partners, helping them maximize value from Veem solutions.
Onboarding & Adoption
Oversee partner onboarding and their customer adoption of Veem’s solutions.
Ensure a seamless experience for new partners and customers.
Account Growth & Insights
Conduct regular account reviews.
Provide insights on international payments, FX growth, and opportunities to expand partner participation.
Identify evolving partner/customer needs and deliver tailored recommendations (increase payment volume, FX transactions, Card adoption, engagement).
Strategic Planning & Presentations
Collaborate with partners to create joint business plans.
Support co-selling and embedded payment initiatives.
Present strategically to C‑level executives, highlighting Veem’s value in meeting business objectives.
Cross-functional Collaboration
Work with Product, Compliance, and Operations teams to resolve partner issues.
Provide structured feedback on customer/partner requirements to influence product/service development.
Performance Tracking
Track account performance against goals.
Ensure accurate reporting and forecasting.
Qualifications & Skills
Experience: 5+ years in Account Management, Customer Success, or Enterprise Client Engagement (fintech or payments preferred).
Account Expansion: Proven ability to grow accounts, upsell, and cross‑sell.
Complex Accounts: Experience managing large, complex accounts with quota achievement.
Communication: Strong skills engaging C‑level executives, delivering presentations and insights.
Payment Expertise: Solid understanding of B2B payments, FX, financial operations. Card acceptance/payout knowledge is a plus.
Organizational Skills: Ability to manage multiple accounts and priorities in a fast‑paced environment.
Personal Traits: Motivated self‑starter, growth mindset, works independently but collaborates cross‑functionally.
Company Size Preference: Previous experience in companies of 200–500 employees, not banks.
Key Focus Areas
Account growth and retention
Consultative engagement and upselling
Strategic presentations and executive influencePayments knowledge (B2B, FX, Card)
Cross-functional collaboration
#J-18808-Ljbffr
The Partner Account Manager (PAM) at Veem is responsible for owning and growing relationships with the company’s most strategic partners. The role focuses on long‑term customer success, account expansion, and driving measurable growth in payment volume through consultative engagement.
Key Responsibilities
Account Ownership
Manage a portfolio of partner accounts as the primary relationship owner.
Act as a trusted advisor to partners, helping them maximize value from Veem solutions.
Onboarding & Adoption
Oversee partner onboarding and their customer adoption of Veem’s solutions.
Ensure a seamless experience for new partners and customers.
Account Growth & Insights
Conduct regular account reviews.
Provide insights on international payments, FX growth, and opportunities to expand partner participation.
Identify evolving partner/customer needs and deliver tailored recommendations (increase payment volume, FX transactions, Card adoption, engagement).
Strategic Planning & Presentations
Collaborate with partners to create joint business plans.
Support co-selling and embedded payment initiatives.
Present strategically to C‑level executives, highlighting Veem’s value in meeting business objectives.
Cross-functional Collaboration
Work with Product, Compliance, and Operations teams to resolve partner issues.
Provide structured feedback on customer/partner requirements to influence product/service development.
Performance Tracking
Track account performance against goals.
Ensure accurate reporting and forecasting.
Qualifications & Skills
Experience: 5+ years in Account Management, Customer Success, or Enterprise Client Engagement (fintech or payments preferred).
Account Expansion: Proven ability to grow accounts, upsell, and cross‑sell.
Complex Accounts: Experience managing large, complex accounts with quota achievement.
Communication: Strong skills engaging C‑level executives, delivering presentations and insights.
Payment Expertise: Solid understanding of B2B payments, FX, financial operations. Card acceptance/payout knowledge is a plus.
Organizational Skills: Ability to manage multiple accounts and priorities in a fast‑paced environment.
Personal Traits: Motivated self‑starter, growth mindset, works independently but collaborates cross‑functionally.
Company Size Preference: Previous experience in companies of 200–500 employees, not banks.
Key Focus Areas
Account growth and retention
Consultative engagement and upselling
Strategic presentations and executive influencePayments knowledge (B2B, FX, Card)
Cross-functional collaboration
#J-18808-Ljbffr