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Internal Communications Specialist - Junior

The Fountain Group, Marlborough, MA, United States


The Fountain Group is currently seeking a Benefits Communications Specialist for a prominent client of ours. This position is based in Marlborough, MA. Details for the position are as follows:

Job Title: Benefits Communications Specialist (Part‑Time, 6‑Month Contract)

Location: Marlborough, MA

Pay Rate: $24.17 – $30.08 per hour

Schedule: 25 hours per week | Tuesday, Wednesday, Thursday

Work Arrangement: Hybrid (1 day onsite, 2 days remote)

Shift Options: 8:00 AM – 4:00 PM or 9:00 AM – 5:00 PM (flexible based on candidate preference)

Duration: 6 months

Position Overview We are seeking a detail‑oriented and organized Benefits Communications Specialist to support the development, review, and distribution of employee benefits materials. This role requires strong document editing skills, critical thinking ability, and proficiency in MS Word and Adobe Acrobat. The ideal candidate thrives in a structured environment and can manage multiple documents and deadlines effectively.

Key Responsibilities

Support communication of benefits information to all associates

Review Summary Plan Descriptions (SPDs), Benefits Guides, and summaries to ensure documents reflect all updates

Create multiple versions of benefits documents using approved templates (e.g., Benefits Guide)

Test associate populations in ServiceNow to ensure accurate benefit views based on defined testing expectations

Evaluate and track inventory and status of approximately 100 Summary Plan Descriptions

Coordinate with print vendors for document production and pickup

Send finalized documents for printing and ensure version control accuracy

Edit and format documents using MS Word and Adobe Acrobat

Required Skills & Qualifications

Proficiency in Microsoft Word

Proficiency in Adobe Acrobat (PDF editing)

Strong organizational skills

Strong critical thinking and analytical abilities

Ability to manage multiple documents and track updates efficiently

High attention to detail

Note: Excel is not required for this role.

Preferred Qualifications

Fluent in Spanish

Knowledge or experience using ServiceNow

Ideal Candidate Profile

Detail‑driven and highly organized

Comfortable managing document‑heavy workflows

Able to review complex information and ensure accuracy

Effective communicator with strong written skills

Self‑motivated and able to work independently in a hybrid environment

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