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Sales Support Representative - Inbound and Outbound

The Third Estimate, Solon, OH, United States


Sales Support Representative - Inbound and Outbound

Turn Conversations Into Closings. Turn Effort Into Income.

Exterior Home Improvement Industry | Solon, OH. Full-Time - All shifts available. $18–$28/hr + UNCAPPED Commission

This is a high-energy, high-accountability, performance-based role for professionals who know how to:

Build trust quickly Ask the right questions Control a conversation Convert interest into action

If you want a steady hourly base and the ability to dramatically increase your income — this is where skill meets opportunity.

What You’ll Actually Do You are the first impression of The Third Estimate — and that voice matters.

You will:

Manage high-volume inbound & outbound calls

Identify homeowner needs through confident, consultative conversations

Educate customers on roofing, siding, windows, and exterior solutions

Schedule qualified, high-intent appointments for our Sales team

Re-engage warm leads and past customers

Maintain detailed CRM documentation

Collaborate with Sales & Operations to ensure seamless handoffs

Consistently hit — and exceed — daily & monthly KPIs

This role is built for people who take ownership of their numbers.

Who Thrives Here You’ll excel if you:

Speak with confidence and clarity

Enjoy competition and performance tracking

Want your paycheck tied to your effort

Think fast and adapt mid-conversation

Stay organized under pressure

Embrace coaching and continuous improvement

If you prefer clear metrics over vague expectations — you’ll love it here.

Experience That Helps 1–2+ years in customer service, inside sales, or call center

Home improvement knowledge is a plus (we’ll train you)

High school diploma or GED

We hire for attitude, coach for skill, and reward for results.

What You Get $18–$28/hour base pay

UNCAPPED commission structure

Predictable schedule

Clear KPIs and bonus potential

Ongoing coaching & skill development

Defined advancement pathways

Leadership that invests in your growth

We don’t cap income. We reward performance.

Why The Third Estimate? Serving Northeast Ohio since 1996

Strong reputation and brand recognition

Growth-focused and performance-driven

Accountability without micromanagement

Real career progression — not empty promises

At The Third Estimate, your voice creates opportunity — for the homeowner and for you.

Ready to Earn What You’re Worth? If you want:

A career path

Performance-based pay

A team that pushes you to grow

And a role where your effort shows up on your paycheck

Apply today! The Third Estimate

Where conversations create opportunity — and opportunity builds careers.

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