Individual Giving Officer
Indyhunger, Indianapolis, IN, United States
Individual Giving Officer
Donor Relations Team
Damien Center Values
Dignity-Collaboration-Accountability-Access-Quality-Innovation
Founded in 1987, Damien Center is Indiana’s oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition.
Position Summary The Individual Giving Officer will work across the donor portfolio to engage first-time and mid-tier donors to encourage recurring donations and increased gifts from current donors. This role cultivates, solicits, and develops these donors, deepening their relationships with Damien Center and their understanding of the impact and importance of their philanthropic support. The officer will also be responsible for increasing the number of Earl Connor Society (donors giving $1,000 or more annually) members. Most of their time should be spent in direct interaction with donors and preparing support materials. They must be able to work individually and in collaboration with staff, board, and committee members to move donors through the fundraising cycle.
Duties and Responsibilities This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills.
Actively manage a portfolio of donors, including first-time and mid-tier donors.
Develop and execute fundraising strategies with a goal of $250K annually from increased individual and corporate giving.
Identify strategies tailored to these donors to engage, motivate, and solicit donors them while seeking to augment the number of recurring donations and increased gift amounts.
Execute plans for donor cultivation, solicitation, and stewardship in order to meet annual giving goals and expand Damien Center's base of community support.
Achieve monthly, quarterly, and annual goals for prospect and donor visits and solicitations and document successes and donor interest information.
Implement engagement strategies including personal visits, small group activities, tours, presentations, telephone calls, direct mail, and email communications with the support and partnership of full Donor Relations & Marketing team
Ensure donors feel respected, included, and inspired to continue their long-term philanthropic support of Damien.
Strategize and prioritize solicitations in order to meet goals and coordinate other staff involvement such as the CEO, program staff, or others who may help the donor better understand Damien Center.
Coordinate with other donor relations team members to identify potential individual giving donors who attend special events and other Damien Center activities and create plans to engage deeper.
Work closely with the Major Gifts Officer and Chief Development Officer to identify and solicit donors that could make a major gift in the future.
Attend Damien Center special events, community events as a representative of Damien Center, and other activities that may lead to donor prospects.
Develop personalized recognition and benefit programs to incentive these specific donors.
Communicate persuasively through individualized meetings and proposals.
Develop and monitor metrics to report on the effectiveness and outcomes for donors, including first-time and mid-tier donors.
Maintain an up-to-date portfolio of donors, including identification and research of potential new donors.
Use Raiser's Edge/NXT database to record touchpoints and movement through the fundraising cycle.
In collaboration with other team members, identify segments of donors to receive customized communications and recognitions.
Prepare, execute, and archive donor proposals and agreements
When not meeting with donors, the individual is expected to work in the office with the Donor Relations and Marketing team.
Perform special assignments and other work, on an as needed basis.
Education and/or Experience Bachelor's Degree required. Nonprofit management or philanthropy degree preferred. Three years' experience in fundraising and/or sales required. Certified Fund‑Raising Executive (CFRE) or ability to secure CFRE within one year of hire required. Knowledge and proven experience in donor engagement, fundraising, planned giving, and/or sales best practices preferred.
*Work or lived experience may substitute for education requirements on a case‑by‑case basis.
Knowledge, Skills, and Abilities Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work.
Qualifications To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility.
Physical Demands The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. Remote work is on a case‑by‑case basis and must be approved by the supervisor.
Office setting, with sustained use of a computer.
The noise level in the work environment is minimal to moderate.
Individuals should maintain personal and professional competency and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization.
FLSA Status:
Salaried, Full-time, Exempt
Leader:
Chief Development Officer
Salary:
$67-70,000 annually
Benefits
150 hours of PTO in the first year followed by 195 hours per year moving forward.
12 paid holidays
Medical coverage options include a PPO plan or a HDHP.
Dental & Vision plans
Health Saving Account or Flexible Spending Account
Dependent Care Flexible Spending Account
Employee Assistance Program
403b Retirement Account with 5% matching and 100% vesting after 90 days
Life Insurance @ 2 times the annual salary
Voluntary Life Insurance Plan including spouse and child coverage options
Short- & Long-Term Disability Plans
Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges
Professional Development Opportunities
Tuition Assistance
Annual performance review that includes an annual performance-based salary increase
Protecting our team members, clients, volunteers, and community partners is an integral part of how we ensure our continued work with the clients we serve. As a condition of employment, Damien Center requires team members to be vaccinated against influenza and receive a tuberculosis skin test (or chest x‑ray) annually, barring an approved religious or medical exemption.
Damien Center is an Equal Opportunity Employer.
Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information.
Damien Center complies with applicable federal laws and with all state and local laws governing non‑discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Please apply at www.damien.org/job-opportunities
This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment. Damien Center employees are employed on an at‑will basis. Nothing in this position description restricts Damien Center’s right to assign or reassign duties and responsibilities to this position at any time.
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Founded in 1987, Damien Center is Indiana’s oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition.
Position Summary The Individual Giving Officer will work across the donor portfolio to engage first-time and mid-tier donors to encourage recurring donations and increased gifts from current donors. This role cultivates, solicits, and develops these donors, deepening their relationships with Damien Center and their understanding of the impact and importance of their philanthropic support. The officer will also be responsible for increasing the number of Earl Connor Society (donors giving $1,000 or more annually) members. Most of their time should be spent in direct interaction with donors and preparing support materials. They must be able to work individually and in collaboration with staff, board, and committee members to move donors through the fundraising cycle.
Duties and Responsibilities This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills.
Actively manage a portfolio of donors, including first-time and mid-tier donors.
Develop and execute fundraising strategies with a goal of $250K annually from increased individual and corporate giving.
Identify strategies tailored to these donors to engage, motivate, and solicit donors them while seeking to augment the number of recurring donations and increased gift amounts.
Execute plans for donor cultivation, solicitation, and stewardship in order to meet annual giving goals and expand Damien Center's base of community support.
Achieve monthly, quarterly, and annual goals for prospect and donor visits and solicitations and document successes and donor interest information.
Implement engagement strategies including personal visits, small group activities, tours, presentations, telephone calls, direct mail, and email communications with the support and partnership of full Donor Relations & Marketing team
Ensure donors feel respected, included, and inspired to continue their long-term philanthropic support of Damien.
Strategize and prioritize solicitations in order to meet goals and coordinate other staff involvement such as the CEO, program staff, or others who may help the donor better understand Damien Center.
Coordinate with other donor relations team members to identify potential individual giving donors who attend special events and other Damien Center activities and create plans to engage deeper.
Work closely with the Major Gifts Officer and Chief Development Officer to identify and solicit donors that could make a major gift in the future.
Attend Damien Center special events, community events as a representative of Damien Center, and other activities that may lead to donor prospects.
Develop personalized recognition and benefit programs to incentive these specific donors.
Communicate persuasively through individualized meetings and proposals.
Develop and monitor metrics to report on the effectiveness and outcomes for donors, including first-time and mid-tier donors.
Maintain an up-to-date portfolio of donors, including identification and research of potential new donors.
Use Raiser's Edge/NXT database to record touchpoints and movement through the fundraising cycle.
In collaboration with other team members, identify segments of donors to receive customized communications and recognitions.
Prepare, execute, and archive donor proposals and agreements
When not meeting with donors, the individual is expected to work in the office with the Donor Relations and Marketing team.
Perform special assignments and other work, on an as needed basis.
Education and/or Experience Bachelor's Degree required. Nonprofit management or philanthropy degree preferred. Three years' experience in fundraising and/or sales required. Certified Fund‑Raising Executive (CFRE) or ability to secure CFRE within one year of hire required. Knowledge and proven experience in donor engagement, fundraising, planned giving, and/or sales best practices preferred.
*Work or lived experience may substitute for education requirements on a case‑by‑case basis.
Knowledge, Skills, and Abilities Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work.
Qualifications To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility.
Physical Demands The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. Remote work is on a case‑by‑case basis and must be approved by the supervisor.
Office setting, with sustained use of a computer.
The noise level in the work environment is minimal to moderate.
Individuals should maintain personal and professional competency and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization.
FLSA Status:
Salaried, Full-time, Exempt
Leader:
Chief Development Officer
Salary:
$67-70,000 annually
Benefits
150 hours of PTO in the first year followed by 195 hours per year moving forward.
12 paid holidays
Medical coverage options include a PPO plan or a HDHP.
Dental & Vision plans
Health Saving Account or Flexible Spending Account
Dependent Care Flexible Spending Account
Employee Assistance Program
403b Retirement Account with 5% matching and 100% vesting after 90 days
Life Insurance @ 2 times the annual salary
Voluntary Life Insurance Plan including spouse and child coverage options
Short- & Long-Term Disability Plans
Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges
Professional Development Opportunities
Tuition Assistance
Annual performance review that includes an annual performance-based salary increase
Protecting our team members, clients, volunteers, and community partners is an integral part of how we ensure our continued work with the clients we serve. As a condition of employment, Damien Center requires team members to be vaccinated against influenza and receive a tuberculosis skin test (or chest x‑ray) annually, barring an approved religious or medical exemption.
Damien Center is an Equal Opportunity Employer.
Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information.
Damien Center complies with applicable federal laws and with all state and local laws governing non‑discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Please apply at www.damien.org/job-opportunities
This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment. Damien Center employees are employed on an at‑will basis. Nothing in this position description restricts Damien Center’s right to assign or reassign duties and responsibilities to this position at any time.
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