Internet Business/Sales Development Center Associate (BDC)
Ancira Auto Group, San Antonio, TX, United States
About Us
Ancira Auto Group is a family-owned automotive dealer group known for our commitment to excellence, integrity, and customer service—and for supporting our employees with strong leadership, growth opportunities, and a collaborative team environment.
Job Description The Ancira-Winton Chevrolet is currently interviewing for an
Automotive Business Development (BDC) Sales Coordinator . This role is often the
first point of contact
for our customers and plays a critical role in creating a positive, professional auto selection and purchase experience.
The Sales Coordinator works closely with customers, Sales Associates, Sales Managers, and Service team members to assist customers in planning dealership visits and vehicle test drives. Qualified candidates must represent the dealership in a friendly, knowledgeable, and professional manner at all times.
Income Range: $50,000 - $85,000 Annually Schedule Monday-Friday rotating early/late shifts, Early: 8:30am-6pm Late: 12pm-9pm. Saturday: 9am-7pm, Off: One day during the week(Tuesday/Wednesday) and Sunday.
Benefits
Health, Dental & Vision Insurance
Disability Insurance, Life Insurance, and Mental Health Care
Paid Time Off
Paid Holidays
401k with Employer Match
Employee Discounts
Employee Assistance Program
Responsibilities
Serve as the first point of contact for incoming customers
Receive and respond to internet leads, phone calls, and online chats
Promptly follow up with customers to set appointments
Provide knowledgeable assistance matching customers with Chevrolet and used vehicle options
Understand and communicate basic vehicle capabilities including towing capacities and truck classifications
Document all customer interactions, appointments, and outcomes inCRM and BDC tracking tools
Assign leads and appointments to Sales Associates based on established processes
Follow phone, email, and follow-up scripts and workflows
Direct non-sales inquiries to the appropriate department
Collaborate with otherBDC Coordinators to ensure a seamless customer experience
Maintain awareness of current incentives, programs, and dealership updates
Handle customer concerns with professionalism, integrity, and poise
Utilize multiple technology tools efficiently and accurately
Answer phones using approved greeting standards
Qualifications
Strong listening, communication, and typing skills
Professional verbal and written communication with proper grammar and punctuation
Sales or customer service experience preferred
Proficiency with basic computer programs (Word, Excel) and web browsers
Ability to multitask and manage multiple customer interactions
Positive attitude with a desire to succeed
Reliable attendance and adherence to scheduled hours
Ability to representAncira Auto Group with professionalism and exceptional customer service
Cell phone usage limited to work-related communication during shifts
We are a high-volume dealership committed to customer satisfaction and integrity. If you believe in excellence, enjoy working with people, and want to be part of a winning automotive team, we encourage you to apply.
EOE
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Job Description The Ancira-Winton Chevrolet is currently interviewing for an
Automotive Business Development (BDC) Sales Coordinator . This role is often the
first point of contact
for our customers and plays a critical role in creating a positive, professional auto selection and purchase experience.
The Sales Coordinator works closely with customers, Sales Associates, Sales Managers, and Service team members to assist customers in planning dealership visits and vehicle test drives. Qualified candidates must represent the dealership in a friendly, knowledgeable, and professional manner at all times.
Income Range: $50,000 - $85,000 Annually Schedule Monday-Friday rotating early/late shifts, Early: 8:30am-6pm Late: 12pm-9pm. Saturday: 9am-7pm, Off: One day during the week(Tuesday/Wednesday) and Sunday.
Benefits
Health, Dental & Vision Insurance
Disability Insurance, Life Insurance, and Mental Health Care
Paid Time Off
Paid Holidays
401k with Employer Match
Employee Discounts
Employee Assistance Program
Responsibilities
Serve as the first point of contact for incoming customers
Receive and respond to internet leads, phone calls, and online chats
Promptly follow up with customers to set appointments
Provide knowledgeable assistance matching customers with Chevrolet and used vehicle options
Understand and communicate basic vehicle capabilities including towing capacities and truck classifications
Document all customer interactions, appointments, and outcomes inCRM and BDC tracking tools
Assign leads and appointments to Sales Associates based on established processes
Follow phone, email, and follow-up scripts and workflows
Direct non-sales inquiries to the appropriate department
Collaborate with otherBDC Coordinators to ensure a seamless customer experience
Maintain awareness of current incentives, programs, and dealership updates
Handle customer concerns with professionalism, integrity, and poise
Utilize multiple technology tools efficiently and accurately
Answer phones using approved greeting standards
Qualifications
Strong listening, communication, and typing skills
Professional verbal and written communication with proper grammar and punctuation
Sales or customer service experience preferred
Proficiency with basic computer programs (Word, Excel) and web browsers
Ability to multitask and manage multiple customer interactions
Positive attitude with a desire to succeed
Reliable attendance and adherence to scheduled hours
Ability to representAncira Auto Group with professionalism and exceptional customer service
Cell phone usage limited to work-related communication during shifts
We are a high-volume dealership committed to customer satisfaction and integrity. If you believe in excellence, enjoy working with people, and want to be part of a winning automotive team, we encourage you to apply.
EOE
#J-18808-Ljbffr