Client Manager, Small Business Benefits
Arthur J. Gallagher & Co. (AJG), Lafayette, LA, United States
Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.
We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.
If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
Overview At Gallagher, we’re all about building relationships and delivering tailored solutions. As a Client Manager in Small Business Benefits, you’ll be at the heart of our mission to help businesses protect their people and reduce risks. You’ll manage a portfolio of clients, ensuring they feel supported and valued every step of the way. This is your chance to make a real difference for small businesses while growing your career in a collaborative and supportive environment.
How you'll make an impact
Be the go-to person for your clients, managing their accounts and ensuring their needs are met.
Build strong relationships with key decision-makers and day-to-day contacts, helping them navigate their insurance and risk management options.
Secure renewals, recommend additional services, and provide solutions that truly make a difference by understanding your clients' goals.
Collaborate with internal teams to deliver exceptional service and ensure every client interaction is seamless.
About You Required:
Bachelor's degree and 3 or more years client coordination and/or claims management experience
OR
High School degree with 8 or more years client coordination and/or claims management experience.
License required.
Able and willing to travel approximately 25% of the time.
Preferred:
Experience in account management or client services, ideally in insurance or a related field.
Behaviors:
Excellent verbal and written communication skills.
Able to quickly determine critical issues.
A knack for building and maintaining strong relationships with clients.
The ability to explain complex topics in simple, clear terms.
A proactive approach to problem-solving and a focus on delivering results.
A team-oriented mindset and a commitment to collaboration
#LI-MB1
Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
#J-18808-Ljbffr
We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.
If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
Overview At Gallagher, we’re all about building relationships and delivering tailored solutions. As a Client Manager in Small Business Benefits, you’ll be at the heart of our mission to help businesses protect their people and reduce risks. You’ll manage a portfolio of clients, ensuring they feel supported and valued every step of the way. This is your chance to make a real difference for small businesses while growing your career in a collaborative and supportive environment.
How you'll make an impact
Be the go-to person for your clients, managing their accounts and ensuring their needs are met.
Build strong relationships with key decision-makers and day-to-day contacts, helping them navigate their insurance and risk management options.
Secure renewals, recommend additional services, and provide solutions that truly make a difference by understanding your clients' goals.
Collaborate with internal teams to deliver exceptional service and ensure every client interaction is seamless.
About You Required:
Bachelor's degree and 3 or more years client coordination and/or claims management experience
OR
High School degree with 8 or more years client coordination and/or claims management experience.
License required.
Able and willing to travel approximately 25% of the time.
Preferred:
Experience in account management or client services, ideally in insurance or a related field.
Behaviors:
Excellent verbal and written communication skills.
Able to quickly determine critical issues.
A knack for building and maintaining strong relationships with clients.
The ability to explain complex topics in simple, clear terms.
A proactive approach to problem-solving and a focus on delivering results.
A team-oriented mindset and a commitment to collaboration
#LI-MB1
Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
#J-18808-Ljbffr