
Director of Customer Growth & Lifecycle
BigCommerce Pty., Austin, TX, United States
A leading ecommerce platform is seeking a Director of Customer Marketing to drive engagement and retention across its customer base. This role involves designing and executing marketing programs throughout the customer lifecycle, focusing on onboarding, adoption, and advocacy. The ideal candidate will leverage analytics to optimize campaigns and has significant B2B SaaS marketing experience. Responsibilities include partnerships with sales and customer success to enhance customer value, establish performance metrics, and lead customer advocacy initiatives. A competitive salary range of $129,000 to $218,000 is offered based on qualifications.
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