Executive Director

Helping Hands Outreach Ministries , 50 Lowell Street, Manchester, NH

Position Summary

The Executive Director is the chief executive officer of Helping Hands Outreach Ministries, a charitable non‑profit Christian based organization that serves motivated men in Greater Manchester, NH to live sober, responsible lives. Reporting to the Board of Directors, the Executive Director provides overall leadership, strategic direction, and administrative oversight to ensure the organization fulfills its mission of offering housing, support, and pathways toward stability and independence. The Annual Budget is approximately $650,000. The Executive Director manages two full‑time and six part‑time staff, oversees all programs and services, ensures sound fiscal management, and serves as the primary public representative of the organization within the community.

BEFORE APPLYING:

• Go to our website and become familiar with us.
• Pray to see if God is leading you to apply for this position.
• Send a resume and a letter describing your faith testimony and sharing why you think you would serve our ministry well in this role along with salary requirements. Send response to

Leadership & Strategic Direction

• Provide prayerful, mission‑driven leadership that advances the Christian values and long‑term vision of Helping Hands Outreach Ministries.
• Develop and implement strategic plans that strengthen housing programs, expand services, and increase organizational sustainability.
• Work closely with the Board of Directors to translate vision into actionable goals, measurable outcomes, and annual priorities.
• Lead regular staff meetings to communicate goals, review program progress, address challenges, and reinforce mission alignment.
• Promote a culture grounded in faith, integrity, accountability, compassion, and mutual respect.
• Identify emerging community needs related to homelessness, recovery from substance use disorder, and develop appropriate responses.

Staff & Program Management

• Directly supervise key staff, providing coaching, accountability, and performance evaluations.
• Conduct regular one‑on‑one meetings with staff to review caseloads, operational issues, resident progress, and professional development goals.
• Oversee hiring, onboarding, training, and retention of staff to ensure a committed, Christ‑centered team.
• Ensure staff interactions with residents reflect dignity, structure, compassion, and consistency.
• Monitor program outcomes, including housing stability, employment progress, recovery milestones, and spiritual growth opportunities.
• Address workplace concerns promptly, fostering unity and reducing conflict.
• Maintain oversight of facility operations at both housing locations, ensuring safety, cleanliness, and adherence to house guidelines. This includes Fire Safety, health department licensure, compliance with city (building inspections every 3 years), state, and Veterans Administration inspection standards.
• Will perform other duties as may be needed.
• Develop and manage the annual operating budget in collaboration with the Board Finance Committee.
• Monitor monthly income and expenses, providing regular financial reports and forecasts to the Board.
• Oversee government contracts, grants, and funding agreements to ensure full compliance with reporting requirements.
• Review and approve expenditures, payroll, and vendor agreements to ensure responsible stewardship of donor funds.
• Maintain appropriate policies and procedures related to risk management, human resources, and regulatory compliance. Board Treasurer is to review and approve monthly bank accounts.
• Ensure accurate record‑keeping for residents, financial transactions, and program outcomes.
• Lead the organization’s fundraising strategy, including annual events, direct appeals, major donor cultivation, church partnerships, and grant applications.
• Meet regularly with key donors, faith leaders, business owners, and community partners to strengthen relationships and communicate impact.
• Oversee donor communications, newsletters, impact reports, and event messaging to clearly convey mission and results.
• Identify new funding opportunities, sponsorships, and collaborative partnerships that support program growth.
• Represent Helping Hands Outreach Ministries at community meetings, networking events, churches, and civic gatherings.
• Share testimonies and stories (appropriately and confidentially) that demonstrate lives transformed from homeless to housed and stabilized.

Board Relations

• Serve as the primary liaison between staff and the Board of Directors.
• Provide bi‑monthly Executive Summary and collaborate with the Board Treasurer to develop bi‑monthly reports on financial performance, program outcomes, staffing updates, and strategic initiatives.
• Partner with the Board on long‑term planning, capital needs, and expansion opportunities.
• Support Board committees (Finance, Fundraising, Governance) by preparing materials and implementing Board‑approved actions. Recommend third‑party training for Board.
• Assist in identifying and recruiting potential Board members who align with the ministry’s mission and values.

Qualifications

• Bachelor’s degree in human services, nonprofit management, business administration, or a related field. Master’s degree preferred but not required.
• Minimum of 5 years of leadership or management experience in non‑profit, social services, preferably in a setting that emphasizes recovery skills.
• A strong, proven walk with God, demonstrated through years of prior Christian service and supported by excellent personal, professional, and pastoral references.
• Experience in budgeting, fundraising, grant writing and management, and donor relations.
• Excellent communication and interpersonal skills with the ability to cultivate teamwork, resolve conflict, and inspire staff, volunteers, and clients.
• Commitment to serving vulnerable populations with compassion, dignity, and respect.

Reporting Relationship

The Executive Director reports directly to the Board of Directors.

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