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Housing Manager (Full-Time)

Jonathan's Path.org, Franklin, TN, United States


Serve as lead coordinator for all youth placed within JP’s housing continuum

Support the development and implementation of new Path Home locations

Ensure program fidelity across Path Home, Path Forward, and Path Beyond models

Collaborate with leadership to refine housing processes, policies, and best practices

Path Home Oversight

Provide direct support and supervision to live-in caregivers

Conduct regular home visits and safety checks

Support caregivers with conflict resolution, youth transitions, and care planning

Ensure compliance with all licensing and program requirements

Youth Case Management

Provide individualized case management for youth in JP housing

Conduct minimum monthly check-ins (in-person preferred) with each housed youth

Assist youth with goal planning related to housing stability, employment, education, and life skills

Support readiness-based transitions between housing tiers

Coordinate with DCS, Bright Futures, landlords, and community partners as needed

Housing Navigation & Placement

Review and respond to housing submissions received through JP’s intake form

Assess youth eligibility and readiness for placement

Identify and secure safe, affordable housing options

Build and maintain relationships with landlords and property managers

Assist youth with lease signing, move-in coordination, and housing stabilization

Data & Documentation

Maintain accurate and up-to-date records in JP’s CRM system

Document case notes, housing status, contacts, and outcomes in real time

Track housing stability metrics and provide monthly reporting

Ensure compliance with grant reporting and funding documentation requirements

Relationship & System Navigation

Build trust with youth navigating complex systems

Help youth overcome systemic barriers to housing access

Serve as an advocate when navigating housing denials or placement challenges

Qualifications Required:

Bachelor’s degree in Social Work, Human Services, Psychology, or related field (or equivalent experience)

3+ years experience working with vulnerable populations (foster youth strongly preferred)

Experience in housing navigation, case management, or residential program oversight

Strong understanding of trauma-informed care

Exceptional documentation and organizational skills

Ability to manage multiple youth cases simultaneously

Valid driver’s license and reliable transportation

Preferred:

Experience working with foster care systems or DCS

Experience supervising residential or live-in staff

Familiarity with CRM systems (Salesforce, HubSpot, or similar)

Knowledge of Tennessee housing resources

Relational leadership

Calm under pressure

Systems thinker

Detail-oriented

Strong boundary setting

Accountability-driven

Mission-aligned and deeply compassionate

What Success Looks Like

Youth remain stably housed

Smooth transitions between housing tiers

Strong caregiver retention and support

Accurate, timely CRM documentation

Decreased housing crises and reactive placement

Youth report feeling supported, not managed

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