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Sales Supervisor

Zadig&Voltaire North America, Aspen, CO, United States


About the Company Founded in 1997 by Thierry Gillier, Zadig&Voltaire has redefined the very essence of luxury for a new generation. It is an exciting, highly successful French brand offering luxury fashion for women, men, and kids. Indifferent to the norms, dictates, and codes of traditional luxury, the House has revealed over time its passion for freedom, an aspiration that fuels its creativity and perpetuates its audacity. Influenced by musical worlds, steeped in contemporary art, and distinctly Parisian, the brand has made duality its signature. The spirit of the brand is eternally youthful, encouraging its community to cherish uniqueness. Zadig&Voltaire emphasize the importance of expressing yourself, loving yourself, and cultivating an independent mind, to be free, again and again! Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills in all the countries where the brand is present. Just like its founder, Zadig&Voltaire is an artistic company where employees are encouraged to be entrepreneurial and agile in a context of strong growth. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe. As an evolving global brand, Zadig & Voltaire is seeking talented individuals to join its team.

Website http://zadig-et-voltaire.com

Position Overview As a Sales Supervisor at Zadig & Voltaire, you play a pivotal role in driving store performance and fostering a culture of excellence. You support the General Manager (GM) and Assistant General Manager (AGM) in achieving sales goals and operational standards. In their absence, you serve as the store lead, ensuring seamless execution of daily tasks, exceptional customer service, and team development.

Key Responsibilities

Lead your team to meet and exceed store sales targets as directed by the GM/AGM

Maintain a strong floor presence to maximize selling opportunities

Ensure a consistent positive and rewarding client experience

Deliver personalized customer service in line with brand values and standards

Support key business initiatives and product launches

Drive clientele development through customer data collection and relationship-building

Leverage marketing tools to engage clients and boost sales

Utilize CRM technology to enhance client journey and experience

Stay informed and passionate about the luxury fashion industry and market trends

Ensure the store is clean, organized, and welcoming to customers

Maintain visual standards and ensure compliance with all company policies

Note:

This list of responsibilities is not exhaustive. Additional duties may be assigned as needed to support business operations and team success.

Requirements Sales & Service

Proven success in customer/clientele sales and meeting performance goals

Commitment to delivering exceptional customer service and exceeding expectations

Leadership & Operations

Experience in team management, training, and performance techniques

Ability to manage priorities, multitask, and maintain attention to detail

Strong verbal and written communication and interpersonal skills

Technical Skills

Familiarity with retail POS systems, (Y2) Microsoft Office, and Google Docs

Comfortable using technology to support sales and enhance customer service

Personal Attributes

Passion for the contemporary / luxury fashion

Positive, proactive, and collaborative mindset

Flexible, responsible, and self-motivated

Education & Experience

High School Diploma required; Associate or Bachelor’s degree preferred

Minimum 1 year of experience as a Sales Supervisor

Equal Opportunity Statement Zadig & Voltaire is an Equal Employment Opportunity employer. The Human Resources Department will review your application and resume. If you meet the requirements for the position, we will contact you directly.

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