Equipment Inside Sales Representative
Darley, Itasca, IL, United States
W.S. Darley & Co. (Itasca, IL) is seeking a talented, customer-focused Inside Sales professional to support sales growth of firefighting equipment. The role involves providing product and service information, including pricing/quotations, delivery time, order entry, expediting, customer service, and customer development. The Inside Sales team is responsible for maintaining and growing current customer accounts, including international account management, while partnering with the outside sales team to develop new business opportunities. This role entails account management and customer service. This is not a commissioned position.
About W.S. Darley & Co. Founded in 1908, W.S. Darley & Co. (Darley) remains a family owned and operated business, supplying the highest quality equipment solutions to its military and first responder customers. With origins in equipment distribution and Midwest manufacturing, Darley offers a family of leading innovative emergency equipment brands and solutions. Darley prides itself on delivering the highest quality solutions and services from its corporate headquarters in Itasca, IL and its ISO 9001:2015 certified manufacturing operations in Chippewa Falls, WI and Janesville, IA. Darley also maintains offices in six countries worldwide.
Responsibilities
The ability to call, connect and interact with current and potential customers
Able to multitask, prioritize and manage time efficiently
Ability to work independently or as an active member of a team
Possesses an energetic, outgoing and friendly demeanor
Duty to respond to the customers promptly and accurately
Ability to answer customer questions and resolve customer issues
Provide pricing, product, delivery information, and order entry
Manage customers’ accounts
Follow up on customer interactions
Minimum Requirements
Clear communication skills (verbal and written)
Interpersonal skills
Attention to detail and accuracy
Problem analysis and problem-solving
Effective listening skills
Proficiency in Microsoft Office Suite products
Preferred Requirements
Associate degree from an accredited institution
Fire Service experience a bonus
Bilingual is a bonus
Experience in a sales support role, Inside Sales or Direct Sales preferably in a Business-to-Business relationship driven role.
Benefits Offered
PTO
Paid Holidays
Tuition Reimbursement
Health & Wellness Reimbursement
Medical
Dental
Vision
Life & Disability
HSA with Darley contribution
FSA
401K/Roth with match and profit sharing
Darley paid life insurance
AAP/EEO Statement Darley is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
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About W.S. Darley & Co. Founded in 1908, W.S. Darley & Co. (Darley) remains a family owned and operated business, supplying the highest quality equipment solutions to its military and first responder customers. With origins in equipment distribution and Midwest manufacturing, Darley offers a family of leading innovative emergency equipment brands and solutions. Darley prides itself on delivering the highest quality solutions and services from its corporate headquarters in Itasca, IL and its ISO 9001:2015 certified manufacturing operations in Chippewa Falls, WI and Janesville, IA. Darley also maintains offices in six countries worldwide.
Responsibilities
The ability to call, connect and interact with current and potential customers
Able to multitask, prioritize and manage time efficiently
Ability to work independently or as an active member of a team
Possesses an energetic, outgoing and friendly demeanor
Duty to respond to the customers promptly and accurately
Ability to answer customer questions and resolve customer issues
Provide pricing, product, delivery information, and order entry
Manage customers’ accounts
Follow up on customer interactions
Minimum Requirements
Clear communication skills (verbal and written)
Interpersonal skills
Attention to detail and accuracy
Problem analysis and problem-solving
Effective listening skills
Proficiency in Microsoft Office Suite products
Preferred Requirements
Associate degree from an accredited institution
Fire Service experience a bonus
Bilingual is a bonus
Experience in a sales support role, Inside Sales or Direct Sales preferably in a Business-to-Business relationship driven role.
Benefits Offered
PTO
Paid Holidays
Tuition Reimbursement
Health & Wellness Reimbursement
Medical
Dental
Vision
Life & Disability
HSA with Darley contribution
FSA
401K/Roth with match and profit sharing
Darley paid life insurance
AAP/EEO Statement Darley is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
#J-18808-Ljbffr