Boutiques Sales Associate - Hive for Him
Hive Collective, West Palm Beach, FL, United States
Position: Sales Associate - Hive Boutiques
Reports to:
Hive Boutiques, Store Manager
Full-Time
Job Overview Are you passionate about fashion and creating moments for others? Join the Hive Collective family as a Seasonal Sales Associate! This exciting role offers the opportunity to be part of a dynamic and collaborative team, helping to create memorable shopping experiences during the bustling season. As a Seasonal Sales Associate, you are responsible for creating a first-rate client experience through superior sales and service at the Hive Boutiques store for Him and Her. You'll be a valued member of the Hive team, playing a key role in delighting our customers.
You should be well-versed in our Hive Boutiques brands and passionate about helping customers find items that light up their day!
Provide a Positive Customer Experience
Welcome customers immediately with sincerity and enthusiasm and create a warm and welcoming experience.
Maintain an active floor presence, demonstrating availability and openness to the customer.
Engage customers with an intuitive approach to determine their needs.
Provide an exceptional fitting room experience.
Return to the fitting room often to check in on the customer and remove unwanted items.
Provide relevant fashion advice, product knowledge, and recommendations.
Bring additional merchandise to complete the customer's look.
Complete the customer experience with an accurate and efficient checkout.
Demonstrate accuracy and efficiency at the point of sale.
Be gracious in accepting returns and turn them into a sale when possible.
Fold, wrap, or hang the customer's purchase meeting Hive's wrapping standard.
Send professional thank-you notes to your customers.
Provide exceptional service to the customer through professionalism, ownership, and initiative.
Handle requests and daily tasks courteously and productively, using appropriate language and tone of voice.
Show your willingness to be of assistance and take initiative in finding creative solutions when faced with obstacles.
Team Collaboration
Team up with other salespeople to best serve the client's needs.
Outreach to support in-store and online sales, and invite customers to special events when appropriate.
Show commitment to the team through collaboration and positive, proactive communication.
Raise concerns in a timely, constructive, and appropriate manner.
Actively listen to other points of view, and share thoughts and ideas in order to reach a common understanding.
Resolve conflict proactively with clear and direct communication and be open to receiving constructive feedback.
Sales and Customer Relationship Management
Add accurate customer information on a regular basis.
Support driving sales and gross margin performance.
Store Maintenance and Operations
Demonstrate knowledge and proficiency in all tasks and procedures to support the sales floor.
Maintain the store when customers are not present, including receiving shipments, stocking, and maintaining displays.
Complete projects and tasks accurately and in a timely manner.
Follow inventory procedures.
Seek ways to improve your own performance.
Demonstrate productivity, using time efficiently and effectively to deliver strong results.
Handle and follow through on all employee and customer interactions in a solution-focused and timely way.
Approach tasks and deadlines with a sense of focus, urgency, and attention to detail.
Deliver high-quality work, communicate ongoing progress, and show accountability.
Prioritize tasks and projects efficiently without negatively impacting service.
Be accountable for information covered in the Hive Code of Conduct.
Demonstrate honest and ethical behavior.
Work scheduled shifts, demonstrate flexibility when schedule changes are necessary and notify your manager prior to your shift if you are delayed or unable to work.
Record all time worked promptly and accurately.
Follow all safety guidelines.
Safeguard sensitive, private, and confidential information.
Personal and Professional Development
Maintain a well-groomed appearance and follow dress code guidelines.
Demonstrate reliability, flexibility, and openness to change.
Benefits
Positive, team-focused work environment that values balance and well-being.
Opportunities for growth within the Hive Collective.
50% employee discount for you and immediate family.
Paid holidays and PTO for full-time employees.
No work on Sundays or major holidays.
Health insurance options after 90 days of full-time employment.
401k with up to 3% match after 1 year of full-time employment.
Competencies
Collaboration, Communication, Customer Service Skills, Sales Skills, Flexibility, Professionalism, Enthusiasm, Reliability, Learning Agility, Integrity
Requirements
Ability to lift and mobilize small to medium items up to 15 lbs. while utilizing appropriate equipment and safety techniques.
Ability to maneuver effectively around the floor, stock room, and cash wrap.
The position entails prolonged standing.
Maintain a well-groomed appearance and follow dress code guidelines.
Demonstrate honest and ethical behavior.
Work scheduled shifts, demonstrate flexibility when schedule changes are necessary, and notify your manager prior to your shift if you are delayed or unable to work.
Record all time worked promptly and accurately.
Follow all safety guidelines.
Safeguard sensitive, private, and confidential information.
#J-18808-Ljbffr
Reports to:
Hive Boutiques, Store Manager
Full-Time
Job Overview Are you passionate about fashion and creating moments for others? Join the Hive Collective family as a Seasonal Sales Associate! This exciting role offers the opportunity to be part of a dynamic and collaborative team, helping to create memorable shopping experiences during the bustling season. As a Seasonal Sales Associate, you are responsible for creating a first-rate client experience through superior sales and service at the Hive Boutiques store for Him and Her. You'll be a valued member of the Hive team, playing a key role in delighting our customers.
You should be well-versed in our Hive Boutiques brands and passionate about helping customers find items that light up their day!
Provide a Positive Customer Experience
Welcome customers immediately with sincerity and enthusiasm and create a warm and welcoming experience.
Maintain an active floor presence, demonstrating availability and openness to the customer.
Engage customers with an intuitive approach to determine their needs.
Provide an exceptional fitting room experience.
Return to the fitting room often to check in on the customer and remove unwanted items.
Provide relevant fashion advice, product knowledge, and recommendations.
Bring additional merchandise to complete the customer's look.
Complete the customer experience with an accurate and efficient checkout.
Demonstrate accuracy and efficiency at the point of sale.
Be gracious in accepting returns and turn them into a sale when possible.
Fold, wrap, or hang the customer's purchase meeting Hive's wrapping standard.
Send professional thank-you notes to your customers.
Provide exceptional service to the customer through professionalism, ownership, and initiative.
Handle requests and daily tasks courteously and productively, using appropriate language and tone of voice.
Show your willingness to be of assistance and take initiative in finding creative solutions when faced with obstacles.
Team Collaboration
Team up with other salespeople to best serve the client's needs.
Outreach to support in-store and online sales, and invite customers to special events when appropriate.
Show commitment to the team through collaboration and positive, proactive communication.
Raise concerns in a timely, constructive, and appropriate manner.
Actively listen to other points of view, and share thoughts and ideas in order to reach a common understanding.
Resolve conflict proactively with clear and direct communication and be open to receiving constructive feedback.
Sales and Customer Relationship Management
Add accurate customer information on a regular basis.
Support driving sales and gross margin performance.
Store Maintenance and Operations
Demonstrate knowledge and proficiency in all tasks and procedures to support the sales floor.
Maintain the store when customers are not present, including receiving shipments, stocking, and maintaining displays.
Complete projects and tasks accurately and in a timely manner.
Follow inventory procedures.
Seek ways to improve your own performance.
Demonstrate productivity, using time efficiently and effectively to deliver strong results.
Handle and follow through on all employee and customer interactions in a solution-focused and timely way.
Approach tasks and deadlines with a sense of focus, urgency, and attention to detail.
Deliver high-quality work, communicate ongoing progress, and show accountability.
Prioritize tasks and projects efficiently without negatively impacting service.
Be accountable for information covered in the Hive Code of Conduct.
Demonstrate honest and ethical behavior.
Work scheduled shifts, demonstrate flexibility when schedule changes are necessary and notify your manager prior to your shift if you are delayed or unable to work.
Record all time worked promptly and accurately.
Follow all safety guidelines.
Safeguard sensitive, private, and confidential information.
Personal and Professional Development
Maintain a well-groomed appearance and follow dress code guidelines.
Demonstrate reliability, flexibility, and openness to change.
Benefits
Positive, team-focused work environment that values balance and well-being.
Opportunities for growth within the Hive Collective.
50% employee discount for you and immediate family.
Paid holidays and PTO for full-time employees.
No work on Sundays or major holidays.
Health insurance options after 90 days of full-time employment.
401k with up to 3% match after 1 year of full-time employment.
Competencies
Collaboration, Communication, Customer Service Skills, Sales Skills, Flexibility, Professionalism, Enthusiasm, Reliability, Learning Agility, Integrity
Requirements
Ability to lift and mobilize small to medium items up to 15 lbs. while utilizing appropriate equipment and safety techniques.
Ability to maneuver effectively around the floor, stock room, and cash wrap.
The position entails prolonged standing.
Maintain a well-groomed appearance and follow dress code guidelines.
Demonstrate honest and ethical behavior.
Work scheduled shifts, demonstrate flexibility when schedule changes are necessary, and notify your manager prior to your shift if you are delayed or unable to work.
Record all time worked promptly and accurately.
Follow all safety guidelines.
Safeguard sensitive, private, and confidential information.
#J-18808-Ljbffr