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Account Manager - Alton Region

Prairie State Gaming, Alton, IL, United States


WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK. The Account Manager maintains and expands relationships with strategically important customers, creates and executes marketing campaigns, and adds new locations through sales and poaching. Assigned to all or part of a regional route of VGT locations, the Sales and Marketing Account Manager is responsible for maintaining an ongoing relationship with the location owners, acquiring renewal agreements from the locations and preventing closures if possible. The Sales and Marketing Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.

Essential Responsibilities

Establishes productive, professional relationships with key personnel in assigned customer accounts

Generates marketing strategies for assigned customers and assists with campaign production and execution

Meets assigned targets for profitable revenue volume and strategic objectives in assigned accounts

Works with customers and in‑house design team to redesign gaming areas to have a custom theme and brand

Promotes new gaming area and brand accordingly

Cold calls on potential new locations. Schedules face‑to‑face meetings to close deals and add customers to route of locations

Achieves assigned revenue quotas in designated key accounts

Meets assigned expectations for profitability

Achieves key customer objectives defined by company management

Completes key customer account plans that meet company standards

Completes required training and development objectives within the assigned time frame

Closely coordinates company executive involvement with customer management

Handle client concerns and objections in a fashion that improves client rapport and generates positive results.

Remain in control of all sales situations, displaying firmness and precision in decision‑making.

Qualification Requirements

Must be at least 21 years of age

Four‑year college degree from an accredited institution, or equivalent job experience required

Experience within VGT industry is a plus

PC proficiency

STAY IN THE GAME. FOLLOW US. We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer STARTING SALARY $50,000 to $60,000 plus commissions

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