Inside Sales Representative
PrismHR, Seattle, WA, United States
Location:
Seattle, WA (Fremont / Queen Anne Area)
Industry:
Jewelry Wholesale, Retail, Distribution
Seniority Level:
Associate
About the Company We are a family‑owned distributor, wholesaler, and retailer of sterling silver jewelry with more than
44 years in business . Since 1981, we’ve been committed to providing high‑quality jewelry to both retail and wholesale customers nationwide. Based in Seattle, our company is growing and seeking a reliable and enthusiastic
Inside Sales & Customer Service Representative
to join our team.
The Inside Sales & Customer Service Representative plays a key role in supporting customers, processing orders, and assisting with daily sales operations. This position includes inbound/outbound communication, order entry, customer support, and collaboration with internal departments such as Marketing and Accounting.
Handle inbound and outbound sales calls and email communications.
Develop new customer relationships through outbound sales calls.
Strengthen existing customer relationships with excellent service.
Assist walk‑in customers and process retail sales transactions.
Respond promptly to retail and wholesale customer service emails.
Order Processing & Operations
Input and export all e‑commerce orders, credits, and returns into the database.
Process customer orders, post invoices, and prepare shipments.
Verify stock availability and coordinate with overseas manufacturers.
Check credit references for new customers.
Support field sales representatives when needed.
Administrative Support
Assist the Marketing and Accounting departments with general tasks.
Maintain accurate, organized records and data entry.
Participate in special projects as required.
Requirements & Qualifications
1–2 years of sales and customer service experience
(required).
Excellent telephone communication and interpersonal skills.
High attention to detail and accuracy.
Ability to work in a fast‑paced, customer‑focused environment.
High energy, positive attitude, and strong teamwork skills.
High school diploma or GED required.
Must pass a drug/alcohol test and background check.
#J-18808-Ljbffr
Seattle, WA (Fremont / Queen Anne Area)
Industry:
Jewelry Wholesale, Retail, Distribution
Seniority Level:
Associate
About the Company We are a family‑owned distributor, wholesaler, and retailer of sterling silver jewelry with more than
44 years in business . Since 1981, we’ve been committed to providing high‑quality jewelry to both retail and wholesale customers nationwide. Based in Seattle, our company is growing and seeking a reliable and enthusiastic
Inside Sales & Customer Service Representative
to join our team.
The Inside Sales & Customer Service Representative plays a key role in supporting customers, processing orders, and assisting with daily sales operations. This position includes inbound/outbound communication, order entry, customer support, and collaboration with internal departments such as Marketing and Accounting.
Handle inbound and outbound sales calls and email communications.
Develop new customer relationships through outbound sales calls.
Strengthen existing customer relationships with excellent service.
Assist walk‑in customers and process retail sales transactions.
Respond promptly to retail and wholesale customer service emails.
Order Processing & Operations
Input and export all e‑commerce orders, credits, and returns into the database.
Process customer orders, post invoices, and prepare shipments.
Verify stock availability and coordinate with overseas manufacturers.
Check credit references for new customers.
Support field sales representatives when needed.
Administrative Support
Assist the Marketing and Accounting departments with general tasks.
Maintain accurate, organized records and data entry.
Participate in special projects as required.
Requirements & Qualifications
1–2 years of sales and customer service experience
(required).
Excellent telephone communication and interpersonal skills.
High attention to detail and accuracy.
Ability to work in a fast‑paced, customer‑focused environment.
High energy, positive attitude, and strong teamwork skills.
High school diploma or GED required.
Must pass a drug/alcohol test and background check.
#J-18808-Ljbffr