Catering Sales Manager | Sheraton Portland Airport Hotel
PM Hotel Group, Portland, OR, United States
RESPONSIBILITIES AND AUTHORITIES
Solicit and develop new business accounts
Maximize potential room revenues by upselling
Achieve guest satisfaction through product knowledge and honest communication
Support of staff personnel
Continue client relations with current accounts
Maintain professionalism at all times while serving as an agent of the hotel
QUALIFICATIONS
High school and at least two years of college courses, preferably in the areas of business or hospitality industry.
Three to five years experience in the hospitality industry, with at least one year in the field of Sales and Catering preferred.
Previous sales experience with the market or a like type market.
Possess excellent verbal and written communication skills.
SPECIFIC DUTIES
Direct sales calls - 10 to 15 per week to both local and out-of-market areas to establish new business as well as continue relationships with current clients.
Telephone solicitations - 25 to 30 per week to establish new business and qualify possible future accounts
Five lunch appointments, site inspections or in-house solicitations per week to familiarize potential clients with the hotel's facilities and services.
Participation in trade shows and industry-related organizations as outlined in the Marketing Action Plan. Participation geared toward increased awareness of the Sheraton Portland Airport Hotel in both the local and feeder markets.
Development of and participation in local and out-of-market sales blitzes along with coordination of proper follow through for potential future business. This follow through will include telemarketing, correspondence and additional direct solicitation.
Responsible for acting as an in-house sales representatives for sales inquiries. These inquiries should also be used for further qualification of accounts as well as showcasing the property through site inspections.
Knowledge and proficiency of MOST system. Daily use of trace system along with input of necessary information, updates and the ability to generate reports for assistance in solicitation efforts.
Responsible for achieving budgeted goals.
Proposal for future business, follow-up on sales calls, blitzes and telemarketing.
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Solicit and develop new business accounts
Maximize potential room revenues by upselling
Achieve guest satisfaction through product knowledge and honest communication
Support of staff personnel
Continue client relations with current accounts
Maintain professionalism at all times while serving as an agent of the hotel
QUALIFICATIONS
High school and at least two years of college courses, preferably in the areas of business or hospitality industry.
Three to five years experience in the hospitality industry, with at least one year in the field of Sales and Catering preferred.
Previous sales experience with the market or a like type market.
Possess excellent verbal and written communication skills.
SPECIFIC DUTIES
Direct sales calls - 10 to 15 per week to both local and out-of-market areas to establish new business as well as continue relationships with current clients.
Telephone solicitations - 25 to 30 per week to establish new business and qualify possible future accounts
Five lunch appointments, site inspections or in-house solicitations per week to familiarize potential clients with the hotel's facilities and services.
Participation in trade shows and industry-related organizations as outlined in the Marketing Action Plan. Participation geared toward increased awareness of the Sheraton Portland Airport Hotel in both the local and feeder markets.
Development of and participation in local and out-of-market sales blitzes along with coordination of proper follow through for potential future business. This follow through will include telemarketing, correspondence and additional direct solicitation.
Responsible for acting as an in-house sales representatives for sales inquiries. These inquiries should also be used for further qualification of accounts as well as showcasing the property through site inspections.
Knowledge and proficiency of MOST system. Daily use of trace system along with input of necessary information, updates and the ability to generate reports for assistance in solicitation efforts.
Responsible for achieving budgeted goals.
Proposal for future business, follow-up on sales calls, blitzes and telemarketing.
#J-18808-Ljbffr