Sales Specialist
ISG, Boca Raton, FL, United States
ISG founded in 2008, is a US-based sales call center that implements a highly measured approach to converting call orders and completing the customer acquisition journey.
About the Role We turn callers into new customers using our measured and consultative sales approach. ISG prizes performance, cultivating it with continuous support, guidance, and comprehensive training. You will become a subject matter expert trained to assess the needs of callers and present solutions that connect them to our products to increase orders.
Responsibilities
Become a subject matter expert on our sales process, product knowledge, and our order entry platform during our paid comprehensive training program
As a commissioned sales agent, you will offer, upsell, and cross-sell available promotions based on serviceability
Manage numerous inbound and transferred calls in a timely manner from your dual-monitored workstation
Assist callers with product availability, pricing, and enrollment
Qualify callers on our payment card industries (PCI) compliant production floor
Comply with all ISG and partner policies
Qualifications
Must be at least 18-years old with High School Diploma or GED equivalent
Drug screening & background check
Legal right to work in the United States and commute to our onsite location in Boca Raton Florida
Required Skills
Strong communication skills (empathic listener & persuasive speaker)
Technologically savvy
Able to multi-task in a face paced environment
Preferred Skills
None specified
Pay range and compensation package $17.00 Training Pay: To assist you with your ramp period, we provide you with a $17.00 hourly guarantee for your 1st 8-weeks of employment. However, with our average agent earning $20 per hour, most agents out earn this prior to the completion of their 8-week ramp to performance period.
Our average agent exceeds $20 hourly or $42,000 annually and we have multiple agents earning over $100,000 year over year.
Benefits: Health (Medical, Vision, Dental), Employer-Paid Life/AD&D Insurance, and PTO. Employment discounts; Childcare, pet insurance, gym memberships, meal delivery services, travel and more… Unlimited earning potential and growth opportunities through our Emerging Leadership Program. Employee Assistance Program.
Equal Opportunity Statement ISG is an Equal Opportunity Employer (EOE)
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About the Role We turn callers into new customers using our measured and consultative sales approach. ISG prizes performance, cultivating it with continuous support, guidance, and comprehensive training. You will become a subject matter expert trained to assess the needs of callers and present solutions that connect them to our products to increase orders.
Responsibilities
Become a subject matter expert on our sales process, product knowledge, and our order entry platform during our paid comprehensive training program
As a commissioned sales agent, you will offer, upsell, and cross-sell available promotions based on serviceability
Manage numerous inbound and transferred calls in a timely manner from your dual-monitored workstation
Assist callers with product availability, pricing, and enrollment
Qualify callers on our payment card industries (PCI) compliant production floor
Comply with all ISG and partner policies
Qualifications
Must be at least 18-years old with High School Diploma or GED equivalent
Drug screening & background check
Legal right to work in the United States and commute to our onsite location in Boca Raton Florida
Required Skills
Strong communication skills (empathic listener & persuasive speaker)
Technologically savvy
Able to multi-task in a face paced environment
Preferred Skills
None specified
Pay range and compensation package $17.00 Training Pay: To assist you with your ramp period, we provide you with a $17.00 hourly guarantee for your 1st 8-weeks of employment. However, with our average agent earning $20 per hour, most agents out earn this prior to the completion of their 8-week ramp to performance period.
Our average agent exceeds $20 hourly or $42,000 annually and we have multiple agents earning over $100,000 year over year.
Benefits: Health (Medical, Vision, Dental), Employer-Paid Life/AD&D Insurance, and PTO. Employment discounts; Childcare, pet insurance, gym memberships, meal delivery services, travel and more… Unlimited earning potential and growth opportunities through our Emerging Leadership Program. Employee Assistance Program.
Equal Opportunity Statement ISG is an Equal Opportunity Employer (EOE)
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