Leasing Agent
CYM Living, Chicago, IL, United States
CYM Living - Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, Indianapolis, IN and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands‑on approach to real estate investment and property management, accomplishing our mission by incorporating data and technology with hyperlocal customer service to all units.
We are seeking a motivated, service‑driven Leasing Agent to join our growing team. This role is ideal for a sales‑oriented professional who thrives in a fast‑paced environment, enjoys connecting with people, and is driven to exceed performance goals. This position offers a competitive base salary plus a per‑lease bonus structure — designed to reward high performance and maximize earning potential.
Why Leasing at CYM Living Is Different At CYM Living, we leverage advanced AI technology and data analytics to give our Leasing Agents a competitive edge. Our proprietary systems help:
Increase qualified lead flow
Automate and optimize prospect follow‑up
Improve tour scheduling efficiency
Identify high‑intent renters
Reduce time spent on administrative tasks
The result? More tours. More qualified prospects. More opportunities to close.
Our AI‑driven approach ensures our Leasing Agents consistently receive more leasing opportunities — and therefore more bonus potential — than traditional property management companies that rely on outdated systems and manual processes. We don't just expect performance — we equip you with the tools to achieve it.
Requirements
Previous leasing, sales, or customer service experience preferred
Strong interpersonal and communication skills
Self‑motivated with a results‑driven mindset
Excellent time management and organizational skills
Ability to work independently and as part of a collaborative team
Flexibility to work weekends and outside traditional business hours
Experience with AppFolio is a plus
Reliable transportation required
Key Responsibilities
Greet and assist prospective residents, providing detailed information about available properties
Conduct engaging property tours tailored to each prospect's needs
Schedule, coordinate, and manage unit showings
Guide applicants through the leasing process, ensuring all documentation is accurate and complete
Meet and exceed monthly leasing targets
Respond promptly and professionally to inquiries via phone, email, and in person
Navigate and update records within the AppFolio software environment
Travel between properties as needed (reliable transportation required)
Support additional projects and operational initiatives as assigned
Resident Communication & Retention Support In addition to leasing responsibilities, the Leasing Agent plays a key role in supporting resident satisfaction and retention through proactive communication.
New move‑in follow‑up phone calls
Work order satisfaction follow‑up calls
Renewal reminders
Delinquency calls
Resident satisfaction surveys
Delivering resident notices and 5‑day letters
Entering and tracking work orders
This component of the role ensures strong resident relationships, improved retention, and a high quality living experience.
Benefits At CYM Living, we believe high performance should be rewarded. We offer:
Competitive base salary
Per‑lease leasing bonuses with strong earning potential
Full health benefits
Life insurance coverage
Paid Time Off (PTO)
Paid sick leave
Opportunities for advancement within a growing national organization
An unmatched company culture built on accountability, innovation, and community. We are committed to investing in our team members and promoting growth from within.
Equal Opportunity Employer CYM Living is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws. We believe diversity strengthens our organization and enhances the communities we serve.
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We are seeking a motivated, service‑driven Leasing Agent to join our growing team. This role is ideal for a sales‑oriented professional who thrives in a fast‑paced environment, enjoys connecting with people, and is driven to exceed performance goals. This position offers a competitive base salary plus a per‑lease bonus structure — designed to reward high performance and maximize earning potential.
Why Leasing at CYM Living Is Different At CYM Living, we leverage advanced AI technology and data analytics to give our Leasing Agents a competitive edge. Our proprietary systems help:
Increase qualified lead flow
Automate and optimize prospect follow‑up
Improve tour scheduling efficiency
Identify high‑intent renters
Reduce time spent on administrative tasks
The result? More tours. More qualified prospects. More opportunities to close.
Our AI‑driven approach ensures our Leasing Agents consistently receive more leasing opportunities — and therefore more bonus potential — than traditional property management companies that rely on outdated systems and manual processes. We don't just expect performance — we equip you with the tools to achieve it.
Requirements
Previous leasing, sales, or customer service experience preferred
Strong interpersonal and communication skills
Self‑motivated with a results‑driven mindset
Excellent time management and organizational skills
Ability to work independently and as part of a collaborative team
Flexibility to work weekends and outside traditional business hours
Experience with AppFolio is a plus
Reliable transportation required
Key Responsibilities
Greet and assist prospective residents, providing detailed information about available properties
Conduct engaging property tours tailored to each prospect's needs
Schedule, coordinate, and manage unit showings
Guide applicants through the leasing process, ensuring all documentation is accurate and complete
Meet and exceed monthly leasing targets
Respond promptly and professionally to inquiries via phone, email, and in person
Navigate and update records within the AppFolio software environment
Travel between properties as needed (reliable transportation required)
Support additional projects and operational initiatives as assigned
Resident Communication & Retention Support In addition to leasing responsibilities, the Leasing Agent plays a key role in supporting resident satisfaction and retention through proactive communication.
New move‑in follow‑up phone calls
Work order satisfaction follow‑up calls
Renewal reminders
Delinquency calls
Resident satisfaction surveys
Delivering resident notices and 5‑day letters
Entering and tracking work orders
This component of the role ensures strong resident relationships, improved retention, and a high quality living experience.
Benefits At CYM Living, we believe high performance should be rewarded. We offer:
Competitive base salary
Per‑lease leasing bonuses with strong earning potential
Full health benefits
Life insurance coverage
Paid Time Off (PTO)
Paid sick leave
Opportunities for advancement within a growing national organization
An unmatched company culture built on accountability, innovation, and community. We are committed to investing in our team members and promoting growth from within.
Equal Opportunity Employer CYM Living is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws. We believe diversity strengthens our organization and enhances the communities we serve.
#J-18808-Ljbffr