Housing Specialist
Quadel Consulting Corporation, Dixie Homes, TN, United States
JOB DESCRIPTION
Title: Housing Specialist
Reports to: Supervisor
Supervises: None
Flsa Status: Non-Exempt
SUMMARY:
Performs various HCV program activities including, but not limited to processing applications for eligibility and screening, re-certifying participant's status to ensure continued eligibility, preparing contracts, conducting briefings, and verifying information, all in conformance with U.S. Department of Housing and Urban Development (HUD) regulations, the Administrative Plan, procedures and prescribed performance standards. Transaction assignments include eligibility determination, leasing, annual re-certifications, interim changes, portability, moves, rent increases, rent reasonableness, HAP contracts, portability, informal review and hearing preparation, and terminations.
DUTIES AND RESPONSIBILITIES:
Conducts assigned activities and transactions. Completes assigned work on a timely and accurate basis.
Conducts all work activities in a manner that supports achievement of SEMAP, contractual standards, and/or other performance measures as required.
Plans and schedules activities to facilitate timely turn‑around of transaction.
Meets established performance standards for accuracy and timeliness of transactions.
Ensures all programs are operated in compliance with rules, regulations, policies and procedures adopted and set down by HUD, program management, and/or the Administrative Plan and procedures.
Demonstrates a high level of professionalism and superior customer service skills at all times. Answers phone, talks to prospective owners about the program; answers inquiries from participants, owners, applicants and the public.
Conducts all activities to ensure nondiscrimination.
Maintains productivity information in prescribed formats and prepares statistical reports as requested.
Determines eligibility for regular HCV and special program participation and assists in utilizing all regular and special program vouchers within scheduled timeframes to help maintain leasing schedule.
Reviews applications, verifications and other documentation to ensure accuracy and completeness; ensures that required documentation is distributed to correct parties, i.e., owner, participant and manager.
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DUTIES AND RESPONSIBILITIES:
Conducts assigned activities and transactions. Completes assigned work on a timely and accurate basis.
Conducts all work activities in a manner that supports achievement of SEMAP, contractual standards, and/or other performance measures as required.
Plans and schedules activities to facilitate timely turn‑around of transaction.
Meets established performance standards for accuracy and timeliness of transactions.
Ensures all programs are operated in compliance with rules, regulations, policies and procedures adopted and set down by HUD, program management, and/or the Administrative Plan and procedures.
Demonstrates a high level of professionalism and superior customer service skills at all times. Answers phone, talks to prospective owners about the program; answers inquiries from participants, owners, applicants and the public.
Conducts all activities to ensure nondiscrimination.
Maintains productivity information in prescribed formats and prepares statistical reports as requested.
Determines eligibility for regular HCV and special program participation and assists in utilizing all regular and special program vouchers within scheduled timeframes to help maintain leasing schedule.
Reviews applications, verifications and other documentation to ensure accuracy and completeness; ensures that required documentation is distributed to correct parties, i.e., owner, participant and manager.
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