Dealership Parts Specialist
Carvana, Boston, MA, United States
About Carvana
At Carvana, we sell cars—but we’re not car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own mom. Period. That’s why every vehicle goes through Carvana’s process, where it’s inspected, perfected, and prepared to meet our high standards before it ever reaches you. And now, we’re bringing those same values to our new car dealerships—delivering quality, trust, and care you’d be proud to share with Mom.
We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no‑hassle, better car‑buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!
About The Team And Position As Parts Specialists, you will be responsible for providing excellent customer service by assisting with parts identification, order fulfillment, and product recommendations. You will play a key role in ensuring customers receive the right parts, along with expert advice and outstanding service. You’ll also help manage our inventory of parts and provide accurate, quality service to our internal shop team.
What You’ll Be Doing
Greet customers in a friendly and professional manner
Accurately identify and recommend automotive parts based on customer & technician needs
Source and order complex automotive parts for both customers and our internal shop team
Process sales transactions, including parts orders and returns
Maintain a clean, organized parts counter and stock room
Assist with inventory management and stock replenishment
Collaborate with the internal shop team and suppliers to ensure timely delivery of parts
Provide technical support and advice to customers regarding parts compatibility and installation
Handle customer inquiries and resolve any concerns promptly and professionally
What You Should Have
Minimum of 6 months of professional automotive parts experience
Excellent customer service and communication skills
Knowledge of automotive parts, tools, and systems
Ability to thrive in a fast‑paced, evolving environment while maintaining compliance with safety and OEM standards
What We’ll Offer In Return
Full‑Time Position with a competitive salary
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy, both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start‑up atmosphere allowing for varied and rapid career development
A seat in one of the fastest‑growing companies in the country
Other Requirements
Must be able to read, write, speak and understand English
Must be at least 18 years of age
Must have a valid driver’s license
A clean driving record with no more than two moving violations or DUI’s in the last three years
The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions
Will be required to use personal protective equipment to prevent exposure to hazardous materials
May be requested to work overtime and weekends for special programs and events
Frequent standing and sitting with varying periods of each
May at times require working different shifts
Lift up to 60 pounds frequently
Walk up to three miles each day
Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no‑hassle, better car‑buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!
About The Team And Position As Parts Specialists, you will be responsible for providing excellent customer service by assisting with parts identification, order fulfillment, and product recommendations. You will play a key role in ensuring customers receive the right parts, along with expert advice and outstanding service. You’ll also help manage our inventory of parts and provide accurate, quality service to our internal shop team.
What You’ll Be Doing
Greet customers in a friendly and professional manner
Accurately identify and recommend automotive parts based on customer & technician needs
Source and order complex automotive parts for both customers and our internal shop team
Process sales transactions, including parts orders and returns
Maintain a clean, organized parts counter and stock room
Assist with inventory management and stock replenishment
Collaborate with the internal shop team and suppliers to ensure timely delivery of parts
Provide technical support and advice to customers regarding parts compatibility and installation
Handle customer inquiries and resolve any concerns promptly and professionally
What You Should Have
Minimum of 6 months of professional automotive parts experience
Excellent customer service and communication skills
Knowledge of automotive parts, tools, and systems
Ability to thrive in a fast‑paced, evolving environment while maintaining compliance with safety and OEM standards
What We’ll Offer In Return
Full‑Time Position with a competitive salary
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy, both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start‑up atmosphere allowing for varied and rapid career development
A seat in one of the fastest‑growing companies in the country
Other Requirements
Must be able to read, write, speak and understand English
Must be at least 18 years of age
Must have a valid driver’s license
A clean driving record with no more than two moving violations or DUI’s in the last three years
The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions
Will be required to use personal protective equipment to prevent exposure to hazardous materials
May be requested to work overtime and weekends for special programs and events
Frequent standing and sitting with varying periods of each
May at times require working different shifts
Lift up to 60 pounds frequently
Walk up to three miles each day
Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
#J-18808-Ljbffr