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Sales Supervisor

VIVAIA, East Garden Mobile Home Village, KS, United States


VIVAIA is a global footwear brand launched in the United States in 2020, focusing on providing eco-friendly, stylish, and comfortable shoes. Operating in over 61 countries and regions, VIVAIA delivers direct-to-consumer (DTC) footwear crafted from recycled and sustainably sourced materials. The brand is deeply rooted in sustainability, using innovative designs and processes to recycle plastic bottles into fashionable and diverse shoe styles. VIVAIA's commitment to sustainability and design excellence defines its unique brand identity.

Role Description This is a full-time on-site Sales Supervisor role located in the New York City Metropolitan Area. The Sales Supervisor will be responsible for overseeing day-to-day sales activities, managing and training the sales team, providing excellent customer service, ensuring sales targets are met, and analyzing sales performance to identify opportunities for growth. The role also involves fostering a positive team environment to promote collaboration and a customer-focused approach.

Qualifications

Strong Team Management and Training skills to lead, coach, and develop team members effectively

Excellent Customer Service and Communication skills to ensure client satisfaction and effectively convey information to team members and customers

Solid Analytical Skills to assess sales performance, identify trends, and develop strategies for improvement

Proficiency in building relationships and managing a dynamic sales environment

Bachelor's degree in Business Administration, Marketing, or a related field is preferred

Previous experience in a supervisory role, preferably in retail or sales, is considered an advantage

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