BDC Sales Liaison
Dimmitt Automotive Group, Clearwater, FL, United States
Take the wheel of your career — amazing opportunities await at Dimmitt Automotive Group! Join a fourth-generation, family-owned organization and recognized employer of choice, proudly serving the Tampa Bay community for over 100 years.
Clearwater, FL 33763 Posted: 03/02/2026 Employment: Full-time Pay: $45,000.00 - $75,000.00 per Year Department: BDC Experience: Intermediate
Job Description We are currently seeking a representative to work in our automotive Business Development Center. The Automotive BDC Representative responds to inquiries via internet, phone, and visits to the dealership. He or she answers incoming telephone calls in a warm, helpful, and professional manner. Outgoing calls and incoming assigned tasks are part of the daily routine. This is a performance based position in a busy call center environment. In addition to providing the best possible automotive experience for our guests, our purpose is to make a difference in people’s lives. If you share that same relationship‑based, servant’s heart attitude, this position is for you!
The ideal candidate has a high school diploma or GED and some call center experience is preferred. Candidates must have strong interpersonal skills and a talent for working with both staff and customers. Fluent English speaking and writing communication skills, good time management skills, and a professional appearance and behavior are required.
Responsibilities
Schedules sales appointments
Contacts service customers after their visit to monitor quality control and satisfaction
Maintains high customer satisfaction and retention
Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with Guests and Associates
Performs other duties as assigned
Qualifications
High school diploma or GED required
Call center experience preferred
Ability to handle prolonged periods of computer and phone usage
Ability to follow script to ensure consistency and professionalism with all calls
Strong organizational skills
Professional appearance
Ability to read, write, and comprehend written instructions and information
Demonstrated customer service skills
Excellent telephone manner with clear, concise, and professional communication skills
Strong relationship building skills with a high degree of responsiveness and integrity
Ability to multi-task and problem solve
Strong computer skills and ability to learn new software applications
Enthusiastic team player
Benefits Group Benefits eligibility for full-time associates is 1st of month after 60 days. The plan includes:
Subsidized Health Insurance
with eligibility the first of the month following 60 days of service
Company funded Group Term Life and matching AD&D
in the amount of $5,000.00
PTO
available with cashout option after the completion of 1 year of service
Paid holidays
after the completion of 90 days of service
401(k)
eligibility after the completion of 60 days of service. A company match is provided up to 3% of the associate’s contribution. Participants must be 21 years of age or older.
Vesting
10% vested after the completion of 1 year of service
100% vested after the completion of 2 years of service
Company funded Employee Assistance Program
offering 6 counseling sessions per year for the associate, spouse, and dependent children
Employee Discount Program
to include sales and service
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Clearwater, FL 33763 Posted: 03/02/2026 Employment: Full-time Pay: $45,000.00 - $75,000.00 per Year Department: BDC Experience: Intermediate
Job Description We are currently seeking a representative to work in our automotive Business Development Center. The Automotive BDC Representative responds to inquiries via internet, phone, and visits to the dealership. He or she answers incoming telephone calls in a warm, helpful, and professional manner. Outgoing calls and incoming assigned tasks are part of the daily routine. This is a performance based position in a busy call center environment. In addition to providing the best possible automotive experience for our guests, our purpose is to make a difference in people’s lives. If you share that same relationship‑based, servant’s heart attitude, this position is for you!
The ideal candidate has a high school diploma or GED and some call center experience is preferred. Candidates must have strong interpersonal skills and a talent for working with both staff and customers. Fluent English speaking and writing communication skills, good time management skills, and a professional appearance and behavior are required.
Responsibilities
Schedules sales appointments
Contacts service customers after their visit to monitor quality control and satisfaction
Maintains high customer satisfaction and retention
Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with Guests and Associates
Performs other duties as assigned
Qualifications
High school diploma or GED required
Call center experience preferred
Ability to handle prolonged periods of computer and phone usage
Ability to follow script to ensure consistency and professionalism with all calls
Strong organizational skills
Professional appearance
Ability to read, write, and comprehend written instructions and information
Demonstrated customer service skills
Excellent telephone manner with clear, concise, and professional communication skills
Strong relationship building skills with a high degree of responsiveness and integrity
Ability to multi-task and problem solve
Strong computer skills and ability to learn new software applications
Enthusiastic team player
Benefits Group Benefits eligibility for full-time associates is 1st of month after 60 days. The plan includes:
Subsidized Health Insurance
with eligibility the first of the month following 60 days of service
Company funded Group Term Life and matching AD&D
in the amount of $5,000.00
PTO
available with cashout option after the completion of 1 year of service
Paid holidays
after the completion of 90 days of service
401(k)
eligibility after the completion of 60 days of service. A company match is provided up to 3% of the associate’s contribution. Participants must be 21 years of age or older.
Vesting
10% vested after the completion of 1 year of service
100% vested after the completion of 2 years of service
Company funded Employee Assistance Program
offering 6 counseling sessions per year for the associate, spouse, and dependent children
Employee Discount Program
to include sales and service
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