Automotive Internet Sales/BDC
Bertera Auto Group, Auburn, MA, United States
BDC/Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long‑term follow‑up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.
Job Responsibilities
Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
Maintain an ongoing customer database to capture repeat business
Keep website up‑to‑date with vehicle specifications and availability
Schedule appointments with interested buyers for test drives and delivery of vehicles
#J-18808-Ljbffr
Job Responsibilities
Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
Maintain an ongoing customer database to capture repeat business
Keep website up‑to‑date with vehicle specifications and availability
Schedule appointments with interested buyers for test drives and delivery of vehicles
#J-18808-Ljbffr