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Leasing Agent

EMG, Park City, UT, United States


The role of the Floating Leasing Agent is to assist Property Manager and/or the Assistant Property Manager in all aspects and areas of the property with day-to-day functions including marketing, leasing, application processing, resident relations, and adhering to the EMG Employee Manual

Responsibilities

Demonstrating exemplary communication, professionalism, confidentiality and leading by example while providing exceptional customer service.

Adheres to and assists in enforcing Fair Housing guidelines.

Communicates, informs, and reports to Supervisor.

Touring, leasing, and sharing accurate information regarding the property while adhering to Fair Housing Guidelines.

Following up with prospects via phone, email, and mail.

Attracting residents by updating advertising, advertising vacancies, obtaining referrals from current residents, explaining advantages of location and services.

Screening applicants and completing background checks and qualifying or denying prospects. Delivering adverse action letters to denied or conditionally approved applicants.

Completion and gathering of information on LIHTC new move-in files and receiving approval or denial from LIHTC Manager for all applications in process that may qualify.

Collecting and depositing rents and security deposits.

Explaining, reviewing, and enforcing contracts with residents.

Maintains property by investigating and resolving resident complaints, enforcing lease, inspecting units, and verifying completing repairs.

Keeping Yardi or AppFolio up to date daily.

Creating and completing work orders in Yardi or AppFolio.

Creating and ensuring PO’s (purchase orders) are entered into Yardi or AppFolio.

Assisting with scheduling and supervising contractor repairs and cleaning.

Secures property by enforcing policies, procedures, and risk management.

Completing required education such as, but not limited to Grace Hill, legal seminars, attending employee meetings, and any and all other webinars, etc.

Securing or locking doors as needed including periodically and throughout each day and the close of a shift/work review of doors specifically holding property or inventory belonging to owner, residents, office area, or employees.

Completing and submitting timely reports as requested.

Following up on employee tasks as assigned.

Walking the property while monitoring and reporting curb appeal issues.

Qualifications Bilingual candidates are urged to apply!

Strong computer skills are required.

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