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Inside Sales Representative

Winchester Safes, Mansfield, TX, United States


Position Overview The Inside Sales Representative serves as a key liaison between dealers and internal teams.You’llbe supporting dealers across the country, keeping orders flowing, and helping our sales team stay sharp. If you enjoy staying organized, solving problems, and being the steady hand that keeps processes running smoothly,you’llthrive here alongside a fun and collaborative team.

At Winchester Safes, no two days are exactly the same.While experience matters, mindset matters more.We’relooking for someone who is eager to learn, willing to jump in, and motivated to master the details. Ifyou’reorganized, coachable, and ready to take ownership of your responsibilities,we’llgive you the tools and support to succeed.

Key Responsibilities

Own the dealer order process from entry through shipment confirmation

Ensure orders are entered accurately

Communicate confirmations, shipment details, and tracking information proactively

Coordinate cross-functionally with operations and warehouse to prevent delays

Identifyand resolve discrepancies before theyimpactfulfillment

Vet and verify new dealer accounts thoroughly, ensuring complete andaccuratedocumentation

Set up new dealer accounts efficiently and provide all necessary pricing and product information

Maintain organized, audit-ready records of all dealer activity

Compile andmaintaindata for monthly, quarterly, and annual sales reviews

Serve as reliable backup for reporting when leadership is unavailable

Anticipate needs and proactivelyassistwith sales initiatives and projects

Contribute to continuous improvement of internal processes

Dealer Communication & Relationship Support

Build andmaintainprofessional relationships with existing and prospective dealers

Respond promptly and accurately to inquiriesregardingproducts, pricing, and promotions

Stay informed on product offerings, inventory status, and updates

Communicate customer feedback and trends to leadership

Admin & Process Support

Execute tasks with precision and strong attention to detail

Manage multiple priorities while understanding the difference between urgency and importance

Maintain organized files, documentation, and communication records

Take ownership of responsibilities without constant oversight

Upholdhigh standardsof accuracy, responsiveness, and follow-through

Key Skills & Qualifications

Strong attention to detail and accuracy

Excellent time management and prioritization skills

Professional written and verbal communication

Ability to manage multiple tasks, knowing the difference between urgency and importance

Relationship-building mindset

Problem-solving ability

2+ years inside sales, sales support, or account coordination experience preferred

Outdoor industry experience preferred but not mandatory

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