Account Manager

Paragon Furniture is looking for an Account Manager at our Arlington, TX location. The Account Manager will serve as the primary point of contact for assigned accounts, ensuring customer satisfaction, identifying growth opportunities, and driving revenue through strategic account development.

Serve as the main point of contact for assigned Paragon customers

Build and maintain long-term, trusting relationships with customers

Connect with existing and prospective customers to set up meetings (both at customer site/offsite and factory/showroom tours)

Produce and send quotes, enter sample product requests, coordinate samples of fabric/paint/acrylic and literature as needed

Provide oversight and open customer communication from quote to shipment

Understand customer needs and objectives to deliver tailored solutions

Identify opportunities for upselling and cross-selling products or services

Develop and execute strategic account plans to achieve revenue targets

Coordinate with internal teams (customer service, marketing, operations, engineering, support) to ensure timely delivery of product

Actively engage in sales meetings and marketing initiatives

Monitor account performance and provide regular reports to customers and leadership

Resolve customer concerns or issues promptly and professionally

Stay informed about industry trends and competitor activity

Develop and maintain standard KPIs that coordinate with the sales forecast

Qualifications

Ability to travel as required.

Must be able to work on-site at our Arlington, TX headquarters.

Valid driver’s license and ability to travel by air as needed.

Company Benefits

Medical, Dental and Prescription Drug Coverage

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