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Outside Sales Account Manager

Michelli Weighing & Measurement, Charlotte, NC, United States


We are seeking a dynamic and motivated Account Manager to join our team. The ideal candidate will be responsible for managing client accounts,

driving sales growth,

and developing strong relationships with clients in the Industrial Weighing and measurement sector.

Duties

Manage a portfolio of client accounts, ensuring high levels of customer satisfaction and retention

Identify and develop new business opportunities through warm calling and networking

Negotiate service agreement scope and pricing with clients to secure profitable accounts

Work closely with the sales and operations team to develop strategies for increasing market share and driving revenue growth

Perform daily sales, marketing, and follow‑up activities to generate sales of industrial scales, weighing systems, laboratory balances and force measurement equipment

Create Sales Quotations based on understanding of customer needs and/or in response to RFPs/RFQs

Use a CRM system and company specific apps/tools on a daily basis to log customer visits, quotes, and other relevant sales data

Meet sales goals set forth by the Regional Sales Manager

Routinely report on the status of accounts and transactions

Follow up on company provided or factory provided sales leads

Understand and comply with Corporate Quality Management System objectives and processes

Be a source for information from the field relating to safety, products, competitors, markets, etc.

Attend sales training sessions

Participate in the on‑call rotation for salesmen

Occasionally assist service personnel with installations

Skills

Minimum 3 years of experience in account management in industrial sales

Proven track record of managing complex accounts, achieving growth goals, and high levels of customer satisfaction

Excellent verbal and written communication skills, with the ability to interact professionally with clients, internal teams, and external stakeholders

Strong proficiency in MS Office or Google Suite and familiarity with industry‑specific software

Results‑driven with a strategic mindset and strong business acumen

Detail oriented with strong organizational and project management skills

Electrical and mechanical aptitude, basic understanding of electronic and mechanical concepts

Ability to read and understand sales equipment specifications and basic technical manual procedures

Strong problem‑solving skills and a proactive approach to addressing challenges

Other Requirements

Ability to pass a Pre‑Employment Background Screen

Be a positive company brand representative and exemplify the values of integrity, initiative, teamwork, quality, leadership, accountability

Perform all job duties SAFELY including ability to lift and walk 50 feet with 50 pounds

Work outdoors in cold and hot temperatures.

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