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Outbound Call Center Representative

BathWorks of Michigan, Byron, IL, United States


Outbound Call Center Representative Appointment Setting | Full Time | Uncapped Bonus Potential

BathWorks of Michigan, the nation’s fastest growing Jacuzzi Bath Remodel dealer specializing in one day bathroom remodeling, is hiring motivated individuals to join our Call Center team.

In this role, you will connect with homeowners who have already shown interest in improving their bathrooms and schedule their in home design consultation with our sales team. If you enjoy talking with people, hitting goals, and being rewarded for performance, this is a great opportunity to grow your career. This is a performance driven role where success is measured by conversations and appointments set.

What You’ll Do

Make outbound calls to homeowners who have requested information about a bath or shower remodel

Build interest and qualify homeowners for a design consultation

Schedule in home appointments for our sales team

Confidently guide conversations and overcome objections

Consistently achieve daily and weekly appointment goals

What We’re Looking For

Strong communication skills and confident phone presence

Competitive, goal driven mindset

Reliable, organized, and coachable

Available for a consistent weekly schedule: Wednesday–Friday 10:00 AM–6:30 PM and Saturday–Sunday 9:00 AM–5:30 PM

Must reside locally and be able to commute to our Byron Center office

Hybrid opportunity available after training and consistent performance

Benefits

Health, dental, and vision insurance

Short term disability coverage

Life insurance

Paid time off

Parental leave

Employee discounts

Hourly Base Pay + Uncapped Bonus Potential (Typical On-Target Earnings $50K–$70K per year)

Career growth opportunities within BathWorks

Supportive team environment with ongoing coaching and training

Why BathWorks

Locally owned Michigan company with a strong reputation in the communities we serve

4.9 star Google rating built on 1,000+ of happy homeowners

Fast growing team with real opportunities for career advancementHigh energy, supportive culture that celebrates wins

Built on strong core values: Hungry, Honest, Team Player, Leadership, Customer First, and Courage

Equal Opportunity Employer

BathWorks of Michigan is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.

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