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Bilingual Sales Specialist

Affordable Dumpster Rental, Lexington, MI, United States


Important Notice to Applicants This role is designed for individuals who are

highly driven, sales-focused, and consistently perform at an A+ level . If you are not motivated by results, accountability, and being a strong contributor to a top tier Sales team and 5-Star service-oriented company, this position will not be the right fit. We are intentionally selective with our candidates and seek

high performers only . The people who show up hungry, take ownership, and expect excellence from themselves and their teammates. If that excites you… keep reading!

About the Company Affordable Dumpster Rental is an industry leader in providing

professional, reliable, and convenient dumpster rental solutions . We have built our reputation by combining competitive pricing, operational efficiency, and deep knowledge of the local markets we serve, allowing us to consistently deliver on our commitments to customers. Joining ADR is more than accepting a position; it is committing to a

career path with real opportunity for growth . Our culture emphasizes accountability, teamwork, and continuous improvement.

All

current members of our leadership team have been promoted internally, and we are actively looking for individuals who want to grow with the company as we continue to expand. We support one another, move with purpose, and maintain high standards across every role.

The Opportunity This is a

fast-paced, performance-driven environment

that rewards initiative and results. You will receive ongoing training, exposure to senior leadership, and the tools necessary to succeed at a high level. Those who excel in this role gain valuable professional skills and clear advancement opportunities.

Who Will Succeed Here

Are results-driven and motivated by measurable performance

Take pride in being reliable, prepared, and accountable

Thrive in a sales-focused, high-expectation environment

Are proactive, organized, and able to manage competing priorities

Value teamwork and consistently contribute at a high level

Are coachable and committed to continuous improvement

Want long-term career growth, not just short-term employment

Adaptability is essential, as responsibilities and expectations for this role may evolve with the company’s continued growth and innovation. These improvements help ensure we remain one of the strongest and most trusted leaders in the dumpster rental industry across the United States.

Who Should Not Apply

Are uncomfortable with performance expectations or accountability

Prefer minimal structure, limited feedback, or a slow-paced environment

Are seeking a role without clear metrics or responsibility

Do not consistently operate as a top-tier team contributor

The Role: Bilingual Sales Specialist The Bilingual Sales Specialist is responsible for converting inbound customer inquiries into completed sales through exceptional customer service, effective communication, and disciplined follow-up. The company operates internally in English, but has dealings with customers and haulers that require Spanish fluency, which is where our Bilingual Sales Specialists handle.

Key Responsibilities

Converting inbound leads into sales using consultative selling techniques

Utilizing proprietary software and proven internal tools

Following up on quotes with urgency and professionalism

Managing priorities efficiently in a high-volume environment

Building strong, professional relationships with customers and teammates

Taking ownership of performance metrics and outcomes

Specific Responsibilities

Answer inbound phone calls from customers and convert calls to a sale. Enter required information in the CRM.

Required to input personal customer information. Example: Needing a dumpster for family reunion

Follow-up on quotes and convert to sale

Follow company phone call sales script

Utilize the company software to process orders

Become a expert user within the company operating software

Spend approximately 25 minutes each day during the first hour of the shift learning (GCU) Role Playing

Understand and embrace the company core values and mission

Log each phone call into the company database

Follow the rules and guidelines established by the management team

Follow up with team leader regularly on items you have been coached on

Bring a positive attitude to every communication with the customer

Be part of the team and contribute positively

Be aware of areas that may require improvement and work on them

Be respectful to your teammates by showing up on time for all scheduled events

Share your sales performance goals with your team leader (Discuss together, maybe set up tiers/levels for goals)

Empower your competitive nature to always be improving your numbers

Support your team members as necessary

Fluency in Spanish (preferred, not required)

General Responsibilities

Understand and embrace the company's core values, mission, and vision

Contribute to a fast-paced, high-volume, fun, energetic environment

Follow the rules and guidelines established by the management team

Be aware of areas that may require improvement and work on them

Be respectful to your teammates by showing up on time and being supportive

Flexibility and adaptability are key in an ever-changing environment

Continue to grow and develop your skills that may require improvement

Be aware of and bring to the attention of management any areas that may need improvement and focus on them

Be respectful of everyone’s time by beginning work at your scheduled time

Willingness to make phone calls internally to companies, haulers, vendors, and customers

Support your fellow team members as necessary

Arrive to work 100% engaged and with a positive attitude

Aid in the completion of special projects when requested should time allow

Make phone calls internally and externally as needed/requested

Navigate within ADR’s CRM and any other company programs

Be logged in to the ADR Office during scheduled work hours and meetings.

While on the clock with ADR, give your role here your full attention.

Even though we work virtually, please make sure you are as distraction-free and noise-free as possible from anyone and anything at home to maintain confidentiality, etc.

Learning is a necessity at ADR. Occasionally or even frequently, you will be expected to read a book, do online training or research, learn from videos, work with a coach or coaches, shadow teammates, and more. We must do this to maintain skills, learn, and grow. The only truly constant thing is change, so we need to embrace it, learn, and grow.

Dress appropriately while on camera and be aware of your surroundings

Show up professionally daily and dress in an ADR shirt or professionally dressed when meeting with outside reps of any organization

Log out of company programs when not at your computer

Be able to work in a confidential environment

Support your team members as necessary

Show up every day 100% engaged with a positive attitude

Complete special assignments and other tasks as assigned

Requirements Required:

English fluency

Spanish fluency

Comfort speaking on the phone

1+ year of inbound sales

Preferred:

Call center experience

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