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Community Outreach & Partnerships Associate

Ascension Recovery Services, Williamson, WV, United States


At Wise Path Recovery Centers, we are committed to providing integrated behavioral health and addiction treatment through evidence-based, high-quality clinical care. We empower individuals, families, and communities on their pathway to recovery — and we know that strong community partnerships are essential to that mission.

We are seeking a

Community Outreach & Partnerships Associate

to serve as a visible, relationship-driven ambassador in the SW West Virginia region and surrounding territories.

This is a field-based role with 75% travel, execution-focused role designed for someone who thrives on activity, relationship building, and disciplined follow-through.

Position Summary Join a team that’s changing lives.

The Community Outreach & Partnerships Associate supports the Director of Experience, Culture, and Community Partnerships by executing day-to-day outreach efforts. This role is responsible for maintaining consistent contact with referral sources, increasing community engagement, and strengthening Wise Path’s visibility across assigned territories.

This position focuses on activity execution, relationship maintenance, CRM discipline, and professional representation in the field.

Essential Duties & Responsibilities: Referral Relationship Development

Conduct regular outreach to referral sources via calls, in-person visits, and email

Schedule and complete weekly in-person visits within assigned territory

Maintain consistent follow-up with active and dormant referral partners

Identify opportunities to reactivate inactive relationships

Track all outreach interactions in CRM or designated tracking system

Community Event Participation

Attend resource fairs, networking events, and partnership meetings

Coordinate and host facility tours for community partners

Distribute program materials and educational resources

Represent Wise Path professionally in the field at all times

Identify new partnership opportunities aligned with service lines

Admissions Coordination Support

Communicate potential referral activity to the Admissions team promptly

Follow up professionally with referral sources regarding admission outcomes (as appropriate)

Identify and elevate referral barriers to the Director

Provide feedback on market trends impacting admissions volume

Reporting & Data Tracking

Submit weekly outreach activity reports

Track key metrics including:

Outreach touches

In-person visits

New referral sources added

Reactivated referral partners

Provide market feedback and competitor intelligence

Contribute to territory growth strategy discussions

Qualifications

High school diploma required; Bachelor’s degree preferred

1+ year experience in healthcare outreach, behavioral health, sales, or community engagement preferred

Experience in substance use disorder or behavioral health services strongly preferred

Valid driver’s license and reliable transportation required

Proficiency with CRM systems or activity tracking tools preferred

Key Competencies

Strong interpersonal and relationship-building skills

Confident, professional public-facing presence

Organized and detail-oriented

Self-directed and comfortable working independently in the field

Strong follow-through and accountability

Resilient and motivated by activity metrics

Mission-aligned with recovery and community impact

Work Environment & Conditions

Primarily field-based within assigned geographic territory

Regular travel to community partners, referral sources, and events

Occasional evening or weekend events as needed

Office-based administrative time for reporting and CRM documentation

Performance Expectations

Consistency of outreach activity

Growth in active referral relationships

Reactivation of dormant partners

CRM accuracy and reporting discipline

Professional representation of Wise Path in the community

This is not a passive role. It requires proactive engagement, consistent follow-through, and disciplined execution.

Compensation The base compensation range for this position is $50,000 - $70,000 This range reflects Wise Path Recovery Centers’ good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity. Candidates should be comfortable with an on-site and field presence to support collaboration, community engagement, and cross-functional partnership.

Employee Benefits

Medical, Dental, and Vision Insurance

Paid Time Off (PTO)

Paid Holidays

401(k) plan

Employee Assistance Program

Professional development opportunities

Mission-driven, team-oriented culture

Equal Employment Opportunity & Reasonable Accommodations Wise Path Recovery Centers provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

The organization provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require accommodation to perform the essential functions of this position, please notify your supervisor or Human Resources. Requests will be evaluated on a case-by-case basis to ensure equal employment opportunities.

ARS also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

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