Investor Relations Manager
MicroVentures, Austin, TX, United States
Job Summary
MicroVentures, a premier equity-based crowdfunding platform, is in search of an Investor Relations Manager to spearhead the growth and development of its equity crowdfunding platform. This role is pivotal in leading the Investor Relations team, providing strategic direction, and managing day-to-day operations of the team. The Investor Relations Manager will ensure we have the proper customer service and training procedures in place to enhance existing relationships, expand the investor base, enhance investor satisfaction, and meet internal deadlines.
Leadership and Team Management
Supervise, manage, and expand the Investor Relations team
Oversee the training and development of staff to ensure high customer service standards
Manage a distributed team effectively, ensuring coverage across various time zones
Investor Engagement & Support Strategy
Act as the primary liaison to the investor base
Deepen existing investor relationships and onboard new ones
Assist with onboarding new investors and manage client communication related to KYC, fundings, and distributions
Drive key metrics in revenue growth and new business development
Operational Excellence
Maintain workflow documentation, training, and manage technology enhancements for efficient sales operations
Manage client communications through various channels including chat, email, phone, and queues
Ensure the team meets internal and external goals and metrics
Maintain awareness of client money flows and related regulations
Qualifications
2-5 years of experience in managing a customer service team
Experience in the Financial Services industry, particularly in venture capital or private equity
Strong project management skills and ability to meet critical deadlines
Expertise in financial instruments, with a focus on private placements, venture capital, and private equity
Excellent communication skills (written and oral) and the ability to work effectively in a team environment
Experience with remote team management
Strong communication, organizational and project management skills
Hold the following Securities licenses: Series 7, Series 63 or 65
Hold or be willing to obtain a Series 24
Candidates must reside in or be willing to relocate to Austin, TX
Highlights of MicroVentures Benefits
401K Match (100% match on the first 5% and 50% on the next 5%)
Annual discretionary bonus
MicroVentures covers the base plan for Medical, Dental and Disability insurance
3 Weeks paid time off + holidays
4 Weeks paid sabbatical after 5 years with MicroVentures with a travel stipend
Hybrid work environment in Austin TX
$100 monthly technology stipend (phone and internet)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Leadership and Team Management
Supervise, manage, and expand the Investor Relations team
Oversee the training and development of staff to ensure high customer service standards
Manage a distributed team effectively, ensuring coverage across various time zones
Investor Engagement & Support Strategy
Act as the primary liaison to the investor base
Deepen existing investor relationships and onboard new ones
Assist with onboarding new investors and manage client communication related to KYC, fundings, and distributions
Drive key metrics in revenue growth and new business development
Operational Excellence
Maintain workflow documentation, training, and manage technology enhancements for efficient sales operations
Manage client communications through various channels including chat, email, phone, and queues
Ensure the team meets internal and external goals and metrics
Maintain awareness of client money flows and related regulations
Qualifications
2-5 years of experience in managing a customer service team
Experience in the Financial Services industry, particularly in venture capital or private equity
Strong project management skills and ability to meet critical deadlines
Expertise in financial instruments, with a focus on private placements, venture capital, and private equity
Excellent communication skills (written and oral) and the ability to work effectively in a team environment
Experience with remote team management
Strong communication, organizational and project management skills
Hold the following Securities licenses: Series 7, Series 63 or 65
Hold or be willing to obtain a Series 24
Candidates must reside in or be willing to relocate to Austin, TX
Highlights of MicroVentures Benefits
401K Match (100% match on the first 5% and 50% on the next 5%)
Annual discretionary bonus
MicroVentures covers the base plan for Medical, Dental and Disability insurance
3 Weeks paid time off + holidays
4 Weeks paid sabbatical after 5 years with MicroVentures with a travel stipend
Hybrid work environment in Austin TX
$100 monthly technology stipend (phone and internet)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
#J-18808-Ljbffr