Tiffany & Co. High Jewelry and Watch Training Specialist
Tiffany & Co., Miami, FL, United States
HJ & Watch Training Specialist
As the
HJ and Watch Training Specialist for LATAM at Tiffany & Co. , you will contribute to the success of our
High Jewelry and watch collections
development by enhancing product knowledge, supporting boutique performance, and contribute to the elevation of the client experiences across the region. Working closely with our regional and global teams, you will act as a
subject‑matter expert for watches and High Jewelry , providing training, event support, and field insights that strengthen the presence and understanding of Tiffany & Co. creations across the LATAM markets. Through your passion for watchmaking and fine jewelry craftsmanship, you will help empower retail teams and engage our discerning clientele. Training & Knowledge Development
Deliver training sessions for watch and High Jewelry collections for retail teams and relevant sales channels. Adapt global training materials to the LATAM markets where relevant. Support the rollout of learning initiatives and contribute to maintaining strong expertise across High Jewelry and watch categories. Collaborate with regional training teams to ensure product expertise is integrated into the overall learning journey. Boutique Product Expertise
Serve as a product expert for watches and High Jewelry, supporting boutiques across the LATAM region. Partner with the global watch team and regional merchandising teams to reinforce product positioning and client engagement. Share insights from boutiques to help improve product knowledge, client experience, and sales opportunities. HJ Event Support
Support the integration of watch collections within regional High Jewelry events across LATAM. Provide product expertise and sales support to retail teams during events. Assist with sales coaching and ensure strong product storytelling across High Jewelry and watches. Monitor event performance and support follow‑up on sales opportunities and deliveries. Cross‑Functional Collaboration
Partner with the Retail excellence Director and regional sales teams to support business performance across LATAM. Collaborate with the global watch team in Geneva to maintain consistent product messaging. Provide field insights to support product development, marketing initiatives, and training improvements. REQUIREMENTS
4-6 years of experience
in retail, product training, or sales support within the luxury watch or jewelry industry. A strong interest in
watchmaking and High Jewelry craftsmanship . Demonstrated ability to
deliver training and support retail teams
in developing product knowledge and client engagement skills. Excellent presentation, communication, and interpersonal skills. Strong organizational and coordination abilities. Fluency in
English and Spanish
(Portuguese is a plus). Proficiency in
Microsoft Office Suite . A collaborative mindset, curiosity, and a proactive approach to supporting business growth. contributingExcellence
#J-18808-Ljbffr
As the
HJ and Watch Training Specialist for LATAM at Tiffany & Co. , you will contribute to the success of our
High Jewelry and watch collections
development by enhancing product knowledge, supporting boutique performance, and contribute to the elevation of the client experiences across the region. Working closely with our regional and global teams, you will act as a
subject‑matter expert for watches and High Jewelry , providing training, event support, and field insights that strengthen the presence and understanding of Tiffany & Co. creations across the LATAM markets. Through your passion for watchmaking and fine jewelry craftsmanship, you will help empower retail teams and engage our discerning clientele. Training & Knowledge Development
Deliver training sessions for watch and High Jewelry collections for retail teams and relevant sales channels. Adapt global training materials to the LATAM markets where relevant. Support the rollout of learning initiatives and contribute to maintaining strong expertise across High Jewelry and watch categories. Collaborate with regional training teams to ensure product expertise is integrated into the overall learning journey. Boutique Product Expertise
Serve as a product expert for watches and High Jewelry, supporting boutiques across the LATAM region. Partner with the global watch team and regional merchandising teams to reinforce product positioning and client engagement. Share insights from boutiques to help improve product knowledge, client experience, and sales opportunities. HJ Event Support
Support the integration of watch collections within regional High Jewelry events across LATAM. Provide product expertise and sales support to retail teams during events. Assist with sales coaching and ensure strong product storytelling across High Jewelry and watches. Monitor event performance and support follow‑up on sales opportunities and deliveries. Cross‑Functional Collaboration
Partner with the Retail excellence Director and regional sales teams to support business performance across LATAM. Collaborate with the global watch team in Geneva to maintain consistent product messaging. Provide field insights to support product development, marketing initiatives, and training improvements. REQUIREMENTS
4-6 years of experience
in retail, product training, or sales support within the luxury watch or jewelry industry. A strong interest in
watchmaking and High Jewelry craftsmanship . Demonstrated ability to
deliver training and support retail teams
in developing product knowledge and client engagement skills. Excellent presentation, communication, and interpersonal skills. Strong organizational and coordination abilities. Fluency in
English and Spanish
(Portuguese is a plus). Proficiency in
Microsoft Office Suite . A collaborative mindset, curiosity, and a proactive approach to supporting business growth. contributingExcellence
#J-18808-Ljbffr