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Tech Writer

INSPYR Solutions, Memphis, TN, United States


Job Title Technical Writer

Location Memphis, TN

Duration 12 Months

Compensation 30-40 per hour

Work Requirements US Citizen, GC Holder, or Authorized to Work in the U.S.

Responsibilities

Develops comprehensive documentation that meets organizational standards.

Obtains a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.

Writes user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success.

Develops and maintains detailed databases of appropriate reference materials, including research, usability tests, and design specifications.

Evaluates current content and develops innovative approaches for improvement.

Researches, outlines, writes, and edits new and existing content, working closely with various departments to understand project requirements.

Independently gathers information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.

Works with development and support leads to identify all documentation repositories, revises, edits, and determines the best solution for data compilation and centralized storage.

Researches, creates, and maintains information architecture templates that uphold organizational and legal standards, and allow for easy data migration.

Updates KB articles.

Required Skills

Bachelor’s degree in business or a related field with two to four years of professional experience as a technical writer; or any combination of experience and training which enables one to perform the essential job functions.

Working experience writing documentation and procedural materials for multiple audiences.

Experience working to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content.

Benefits

Competitive pay

401(k) retirement plan

About INSPYR Solutions Technology is our focus and quality is our commitment. As a leading expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our tailored offerings include a wide variety of professional services, project solutions, managed services, and talent resources, all bolstered by our strategic partnerships with cutting‑edge technology services. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at www.inspyrsolutions.com.

Equal Employment Opportunity INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. #IND-TELECOM

Privacy & Contact Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’ Privacy Policy and INSPYR Solutions’ AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/. By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.

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