Strategic Salesforce Service Cloud Analyst

A leading cloud platform company in Chicago seeks a skilled Business Analyst to enhance the use of Salesforce for strategic business operations. The ideal candidate will have over 5 years of experience in similar roles, strong knowledge of CRM processes, and proficiency in Salesforce Service Cloud. Responsibilities include collaborating with teams to gather requirements, performing gap analyses, and delivering scalable solutions. Competitive compensation, comprehensive health benefits, and a commitment to diversity are offered. #J-18808-Ljbffr