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Service Advisor - Harley-Davidson

San Jose Harley-Davidson, San Jose, CA, United States


Parts Department Associate - Harley-Davidson

San Jose, CA

San Jose Harley-Davidson is looking to expand our Parts Team now. Prior experience as a Harley-Davidson Parts Associate recommended. Mechanical knowledge preferred.

What Will I Do Every Day?

Greet customers, respond to questions, and provide extraordinary customer service

Operate cash registers

Achieve established goals

Introduce promotions and opportunities to customers

Cross-sell products to increase purchase amounts

Converse effectively/efficiently regarding customer parts status

Read and understand parts catalogs when looking up and speaking to specific parts

Answer phone calls, provide price quotes and other information to customers

What Are the Requirements? Ability to show up on time and work posted schedule

Strong interpersonal and time management skills

Prior Auto/motorcycle Parts Sales Experience (preferred) Ability to provide exception customer service

Ability to achieve targeted goals

Ability to read/interpret safety and maintenance documents

High School Diploma or equivalent

Why Work for San Jose Harley-Davidson?

Health Benefits available for full-time employees

Paid time off for full-time employees

Paid Holidays for full-time employees

Employee Purchase program

Company-wide bonus opportunities

Employee Referral program

Extensive training programs

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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