Business Relationship Manager for Large Automotive Customer
Tata Consultancy Services, Detroit, MI, United States
Job Description
This position is part of TCS’s IoT and Digital Engineering Service Line, focusing on managing a large relationship, ensuring customer delight and mining the account for driving business growth for a large automotive customer. The candidate would build an excellent client relationship, manage program expectations in collaboration with delivery teams, engage in account mining activities to enable growth as expected, and build partnerships for services spanning SDLC, connected vehicles, ADAS, and infotainment specifically in the auto industry. The ideal candidate will have over 13 years of industry experience shaping proposals, building strong client relationships, managing account‑level P&L, opportunity mining, and collaborating with cross‑functional teams to create business opportunities and enhance value for clients.
Key Responsibilities
Lead, grow and manage engineering, manufacturing and IoT solutions and services for a large automotive customer, including but not limited to SDLC, connected vehicles, ADAS, and infotainment.
Engage senior client executives, IT & business leaders, and procurement stakeholders to build long‑term partnerships.
Monitor account performance, lead business reviews, and support relationship management to expand the service footprint, specifically in a large relationship.
Drive account mining, identify opportunities for pipeline development, and manage sales cycles to closure, contributing to revenue growth and market expansion by positioning IoT and digital engineering services to prospective and existing clients.
Build and maintain account maps, identify high‑potential opportunities, and strategize go‑to‑market plans with technical and sales leadership.
Represent the company at industry events and build visibility through thought leadership and client engagements.
Qualifications
Strong domain experience in the automotive industry.
Proven account management and client relationship experience in the US region, specifically in managing a large relationship.
Exceptional communication and stakeholder management skills.
Bachelor’s in engineering / Master in engineering / Master in business administration.
Experience and deep domain knowledge in the automotive industry.
Experience in positioning offerings, developing, and presenting proposals, value propositions, business cases, and complex deal structuring.
Strong technical skills with the ability to engage customers with consultative selling.
Ability to understand market/customer needs and work with solution teams to develop innovative solutions for the industry.
Salary Range: $130,000-$162,000 a year
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Key Responsibilities
Lead, grow and manage engineering, manufacturing and IoT solutions and services for a large automotive customer, including but not limited to SDLC, connected vehicles, ADAS, and infotainment.
Engage senior client executives, IT & business leaders, and procurement stakeholders to build long‑term partnerships.
Monitor account performance, lead business reviews, and support relationship management to expand the service footprint, specifically in a large relationship.
Drive account mining, identify opportunities for pipeline development, and manage sales cycles to closure, contributing to revenue growth and market expansion by positioning IoT and digital engineering services to prospective and existing clients.
Build and maintain account maps, identify high‑potential opportunities, and strategize go‑to‑market plans with technical and sales leadership.
Represent the company at industry events and build visibility through thought leadership and client engagements.
Qualifications
Strong domain experience in the automotive industry.
Proven account management and client relationship experience in the US region, specifically in managing a large relationship.
Exceptional communication and stakeholder management skills.
Bachelor’s in engineering / Master in engineering / Master in business administration.
Experience and deep domain knowledge in the automotive industry.
Experience in positioning offerings, developing, and presenting proposals, value propositions, business cases, and complex deal structuring.
Strong technical skills with the ability to engage customers with consultative selling.
Ability to understand market/customer needs and work with solution teams to develop innovative solutions for the industry.
Salary Range: $130,000-$162,000 a year
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